Moving FAQ: Your Top Relocation Questions Answered product guide
Moving house raises plenty of questions, and having clear answers upfront makes the whole process feel far less daunting. Here are the questions we're asked most often. ## How far in advance should I...
Moving house raises plenty of questions, and having clear answers upfront makes the whole process feel far less daunting. Here are the questions we're asked most often.
How far in advance should I book my removalist?
For local moves, 2-3 weeks' notice is generally enough. For interstate relocations, or moves during peak periods like summer and school holidays, booking 4-6 weeks ahead helps secure your preferred date and crew.
How is my moving quote calculated?
Quotes are typically based on the volume of goods being moved, the distance between pickup and delivery, and any additional services like packing, storage or specialty item handling. A proper quote should be itemised so you can see exactly what you're paying for.
Are my belongings insured during the move?
Ask your removalist directly what insurance coverage is included and what additional cover is available for high-value items like artwork, antiques or electronics. Never assume coverage — always confirm in writing.
What should I do with items I don't want to move?
Sorting, donating or selling unwanted items before moving day reduces both your load and your costs. Many removalists can also advise on responsible disposal options for anything that can't be donated.
How do I prepare fragile items?
Individually wrapping glass, marble, artwork and electronics — rather than just boxing them generically — significantly reduces the risk of damage in transit. A good removalist will walk you through exactly how they protect these items.
What if my moving date changes?
Communicate any date changes to your removalist as early as possible. Most removalists can accommodate reasonable date shifts, particularly with adequate notice.
Still Have Questions?
Every move is different, and it's always worth asking your removalist directly about anything specific to your situation — from access requirements to specialty item handling. A good removalist welcomes questions and answers them clearly, without pressure.