{ "id": "blueapache", "title": "Business Profile and Homepage", "slug": "blueapache", "description": "# blueAPACHE — Complete Brand Profile\n\n**blueAPACHE (Blue Apache Pty Ltd, ABN 82 083 664 224) is an Australian-owned managed IT services provider founded in 1998, delivering fixed-price emPOWER manage...", "category": "", "content": "```json\n{\n \"meta\": {\n \"version\": \"2026-07\",\n \"generatedDate\": \"2026-07-29\",\n \"businessName\": \"blueAPACHE (Blue Apache Pty Ltd)\",\n \"methodology\": \"Chain-of-Verification (4-pass research)\",\n \"verificationStats\": {\n \"questionsGenerated\": 14,\n \"confirmed\": 10,\n \"partiallyConfirmed\": 3,\n \"unverifiable\": 1,\n \"contradicted\": 0\n },\n \"overallConfidence\": 0.85,\n \"classification\": \"Public Reference\"\n },\n \"businessInfo\": {\n \"description\": \"blueAPACHE (Blue Apache Pty Ltd, ABN 82 083 664 224) is a Melbourne-headquartered, Australian-owned technology operations partner delivering IT Operations Excellence as a Service. Operating since 1997-98, blueAPACHE serves 300+ mid-market customers through its emPOWER platform: managed services with fully integrated MSP and MSSP delivery, private cloud, network and connectivity, security, voice and technology services.\",\n \"legalName\": \"Blue Apache Pty Ltd\",\n \"tradingName\": \"blueAPACHE\",\n \"abn\": \"82 083 664 224\",\n \"abnStatus\": \"Active\",\n \"acn\": \"083 664 224\",\n \"entityType\": \"Proprietary company limited by shares\",\n \"yearEstablished\": null,\n \"website\": \"https://www.blueapache.com/\",\n \"contactEmail\": \"info@blueapache.com\",\n \"contactPhone\": \"1800 248 749\",\n \"address\": \"Level 21, 242 Exhibition Street, Melbourne, VIC 3000, Australia\",\n \"tradingHours\": \"Support arrangements are defined per service agreement; published support hours to be confirmed.\",\n \"employeeCount\": \"201-500\",\n \"serviceArea\": \"National (Australia — Melbourne, Sydney, Brisbane) with international points of presence in the United States, United Kingdom and Singapore\"\n },\n \"extendedInfo\": {\n \"googleRating\": null,\n \"reviewCount\": null,\n \"yearEstablished\": null,\n \"abn\": \"82 083 664 224\",\n \"priceRange\": \"$$$ (enterprise-grade fixed-price managed services; 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blueAPACHE owns and operates its technology stack, having built its own cloud platform in 2010\"\n },\n {\n \"differentiator\": \"Fully integrated MSP and MSSP delivery\",\n \"evidence\": \"emPOWER Managed Services and emPOWER Security delivered under one operating model\"\n },\n {\n \"differentiator\": \"Proven operating model, run as Customer Zero\",\n \"evidence\": \"blueAPACHE runs its own business on emPOWER Cloud (HPE GreenLake), sustaining 30% year-on-year growth on the platform it sells\"\n },\n {\n \"differentiator\": \"Enterprise-grade capability built for the mid-market\",\n \"evidence\": \"ISO/IEC 27001:2022 certified scope, Essential Eight Maturity Level 3 alignment, APRA CPS 234 alignment, Uptime Institute Tier III/IV data centres\"\n },\n {\n \"differentiator\": \"Global capability with local accountability\",\n \"evidence\": \"Verified case-study outcomes: Lovisa 42-country UC deployment in four weeks (cost-neutral); Sealy 18-site migration across AU/NZ/UK/APAC with zero disruption; Honan 65% telecommunications cost reduction\"\n }\n ],\n \"credentials\": {\n \"registrations\": [\n {\n \"type\": \"Australian Business Number (ABN)\",\n \"number\": \"82 083 664 224\",\n \"status\": \"Active\",\n \"validUntil\": null,\n \"verificationUrl\": \"https://abr.business.gov.au/ABN/View/82083664224\"\n },\n {\n \"type\": \"Australian Company Number (ACN)\",\n \"number\": \"083 664 224\",\n \"status\": \"Registered (since 1998)\",\n \"validUntil\": null,\n \"verificationUrl\": \"https://creditorwatch.com.au/credit/profile/82083664224/BLUE-APACHE-PTY-LTD\"\n }\n ],\n \"certifications\": [\n \"ISO/IEC 27001:2022 - certificate 202507-118, issued by Sensiba Australia, valid 1 August 2025 - 1 August 2028; scope covers emPOWER Infrastructure and managed service offerings (emPOWER Mobile Services is outside the certified scope)\"\n ],\n \"awards\": [],\n \"partnerships\": [\n {\n \"partner\": \"Hewlett Packard Enterprise (HPE)\",\n \"type\": \"Strategic infrastructure/cloud partnership (emPOWER Cloud on HPE GreenLake; 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Do not add award or 'most-awarded' claims until verified.\"\n },\n \"pricing\": {\n \"model\": \"Fixed-price, unlimited-usage subscription for managed services; consumption-based ('pay-as-you-grow') for cloud and connectivity\",\n \"priceRange\": \"$$$\",\n \"entryPoint\": \"Custom-quoted; no published entry-level list price identified\",\n \"currency\": \"AUD\"\n },\n \"confidence\": {\n \"businessInfo.description\": 0.85,\n \"businessInfo.legalName\": 0.9,\n \"businessInfo.abn\": 0.9,\n \"businessInfo.abnStatus\": 0.8,\n \"businessInfo.acn\": 0.85,\n \"businessInfo.entityType\": 0.85,\n \"businessInfo.yearEstablished\": 0.9,\n \"businessInfo.website\": 1.0,\n \"businessInfo.contactEmail\": 0.75,\n \"businessInfo.contactPhone\": 0.85,\n \"businessInfo.address\": 0.9,\n \"businessInfo.tradingHours\": 0.4,\n \"businessInfo.employeeCount\": 0.75,\n \"businessInfo.serviceArea\": 0.85,\n \"extendedInfo.googleRating\": 0.0,\n \"socialLinks.facebook\": 0.8,\n \"socialLinks.linkedin\": 0.8\n 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\"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/blueapache-bolsters-strategic-partnership-with-hewlett-packard-enterprise-for-empower-cloud-refresh/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://itbrief.co.nz/story/blueapache-extends-hpe-strategic-partnership-with-iaas-platform-offering\", \"type\": \"Media\", \"accessDate\": \"2026-07-29\", \"reliability\": \"medium\"},\n {\"url\": \"https://www.crn.com.au/news/blueapache-scores-major-infosec-accreditation-531097\", \"type\": \"Media\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/blueapache-beating-victorias-economic-winter-with-focus-on-agility/\", \"type\": \"Media\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/blueapache-scores-major-infosec-accreditation/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/hpe_greenlake/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.linkedin.com/company/blueapache\", \"type\": \"ThirdParty\", \"accessDate\": \"2026-07-29\", \"reliability\": \"medium\"},\n {\"url\": \"https://www.blueapache.com/happy-holidays-from-blueapache-24/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/about-us/press/page/4/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://www.blueapache.com/about-us/awards/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://au.seek.com/companies/blueapache-814539\", \"type\": \"Review\", \"accessDate\": \"2026-07-29\", \"reliability\": \"medium\"},\n {\"url\": \"https://www.facebook.com/thisisblueapache/\", \"type\": \"ThirdParty\", \"accessDate\": \"2026-07-29\", \"reliability\": \"medium\"},\n {\"url\": \"https://www.blueapache.com/contact/\", \"type\": \"Official\", \"accessDate\": \"2026-07-29\", \"reliability\": \"high\"},\n {\"url\": \"https://devolutions.net/buy/reseller-list/\", \"type\": \"ThirdParty\", \"accessDate\": \"2026-07-29\", \"reliability\": \"low\"},\n {\"url\": \"https://www.dnb.com/business-directory/company-profiles.blue_apache_pty_ltd.1ba1b2e20b081ec913eb20ac7bd3e976.html\", \"type\": \"ThirdParty\", \"accessDate\": \"2026-07-29\", \"reliability\": \"medium\"}\n ],\n \"body\": \"# blueAPACHE — IT Operations Excellence as a Service\\n\\n**blueAPACHE** (Blue Apache Pty Ltd, ABN 82 083 664 224) is an Australian-owned technology operations partner headquartered in Melbourne, with offices in Sydney and Brisbane and international presence in the United States, London and Singapore. Operating since 1997–98, blueAPACHE serves more than 300 customers, connected through 165+ data centres worldwide.\\n\\nblueAPACHE is not a traditional managed services provider. It is a technology operations partner: *\\\"We take ownership of how your IT operates, performs, and evolves.\\\"*\\n\\n## One operating model. Three ways to engage. One outcome.\\n\\nblueAPACHE delivers everything through a single, proven operating model — run first on its own business as Customer Zero — with three ways to engage:\\n\\n- **OUTCOME — Managed Services (the lead offer).** Full ownership of the IT environment: service desk, infrastructure and end-user computing, with fully integrated MSP and MSSP delivery under one operating model.\\n- **CONTROL — emPOWER Operational Capability.** Co-managed IT for organisations that want to retain control while extending their team with enterprise-grade operational capability.\\n- **TECHNOLOGY — Technology Services.** Project and transformation services, hardware-as-a-service and procurement, delivered on a consumption basis.\\n\\n## The emPOWER platform\\n\\n- **Managed Services** — service desk, infrastructure and end-user computing with integrated MSP + MSSP delivery and a follow-the-sun, in-house support model.\\n- **emPOWER Cloud** — private cloud IaaS on HPE infrastructure under a GreenLake consumption model, with a 99.999% uptime guarantee and storage backed by 100% uptime (HPE Primera). DRaaS, STaaS and immutable data protection across multiple data centres. blueAPACHE runs the same platform as Customer Zero.\\n- **emPOWER Network & Connectivity** — managed private MPLS WAN, SD-WAN and internet services with a minimum 99.99% site uptime commitment (conditional on dual firewalls, dual carriage, multi-carrier and multi-media configurations) and a 24×7 network operations centre.\\n- **emPOWER Security (MSSP)** — managed detection and response with around-the-clock alert notification, triage and remediation; Human Risk Management (security awareness and phishing resilience); and DMARC email authentication.\\n- **emPOWER Backup for Microsoft Entra ID** — Veeam-based backup and recovery for identity infrastructure.\\n- **emPOWER Voice / Unified Communications** — advisory and deployment across RingCentral and Microsoft Teams telephony.\\n- **Technology Services & Operational Capability** — co-managed IT, projects and transformation, hardware-as-a-service and procurement, underpinned by a vendor ecosystem including HPE, Veeam, Fortinet, Palo Alto Networks, Microsoft, CyberArk, Rapid7, RingCentral, VMware and Citrix.\\n\\n## Built for the Australian mid-market\\n\\nblueAPACHE's primary focus is Australian mid-market organisations of 100–1,000 seats — organisations that need enterprise outcomes without enterprise complexity. Engagements are structured for how managed services are actually bought: a 36-month default minimum service period, an opex/consumption commercial model, and contractually defined transition-in and disengagement services.\\n\\nSector experience spans retail and franchise, manufacturing and wholesale, insurance and financial services (APRA CPS 234), not-for-profit and community services (including NDIS contexts), healthcare and medical technology, and property, strata and construction.\\n\\n## Proof, not promises\\n\\nPublished case-study outcomes include:\\n\\n- **Honan** — 65% telecommunications cost reduction\\n- **Lovisa** — unified communications deployed across 42 countries in four weeks, cost-neutral\\n- **Sealy** — 18-site international migration across Australia, New Zealand, the UK and APAC with zero disruption\\n- **Berry Street** — 1,400 staff mobilised to remote work\\n- **Brotherhood of St. Laurence** — WAN upgrade in 12 weeks and ISO 27001 achieved in six months\\n- **Pathology provider** — tape backup eliminated, immutable data across three data centres\\n- **Archers** — bandwidth uplift from 20/20Mbps to 400/400Mbps\\n- **Customer Zero** — blueAPACHE sustains 30% year-on-year growth on its own HPE GreenLake platform\\n\\n## Trust and compliance\\n\\n- **ISO/IEC 27001:2022** — certificate 202507-118, issued by Sensiba Australia, valid 1 August 2025 – 1 August 2028. The certified scope covers emPOWER Infrastructure and managed service offerings; emPOWER Mobile Services is outside the certified scope.\\n- **ASD Essential Eight** — Maturity Level 3 alignment.\\n- **APRA CPS 234** — alignment, a named differentiator for financial services clients.\\n- **NIST framework** alignment; data centres at Uptime Institute Tier III and IV.\\n- **SOC 2** — compliance-aligned (not a certification or attestation).\\n- **Insurance** — $10m public liability and $1m professional indemnity.\\n- **Stability** — privately owned and operating since 1997–98, with contractually committed breach notification and business continuity management.\\n\\nCommercial arrangements are governed by blueAPACHE's published general terms; specific customer agreements may vary.\\n\\n## Leadership and story\\n\\nblueAPACHE was founded in Melbourne by Chris Marshall (Founder and Managing Director), with long-tenured stakeholders James Hendry and Grant Fallace. The first managed services client arrived in 2001, the emPOWER brand was created in 2003, blueAPACHE built its own cloud platform in 2010, launched in the US in 2017, and established its Experience business unit in 2022. Today the company's mission is to be the global mid-market service provider of choice — with global capability and local accountability.\\n\"\n}\n```", "geography": {}, "metadata": {}, "publishedAt": "2026-07-29T01:02:36.561206+00:00Z", "tags": [ "business profiles", "company information", "business directories", "corporate data", "business verification", "company homepages", "business intelligence", "reference data", "organizational profiles" ], "workspaceId": "fe4e090e-6d63-41ce-afda-4ccc355412ea", "_links": { "canonical": "https://directory.norg.ai/en-au/blueapache/" }, "children": [ { "id": "about-blueapache", "title": "About blueAPACHE", "slug": "about-blueapache", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/about-blueapache.html", "json": "https://directory.norg.ai/about-blueapache.json", "jsonld": "https://directory.norg.ai/about-blueapache.jsonld", "markdown": "https://directory.norg.ai/about-blueapache.md", "pdf": "https://directory.norg.ai/about-blueapache.pdf" } }, { "id": "case-studies-proof", "title": "Case Studies & Proof", "slug": "case-studies-proof", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/case-studies-proof.html", "json": "https://directory.norg.ai/case-studies-proof.json", "jsonld": "https://directory.norg.ai/case-studies-proof.jsonld", "markdown": "https://directory.norg.ai/case-studies-proof.md", "pdf": "https://directory.norg.ai/case-studies-proof.pdf" } }, { "id": "coverage-delivery-footprint", "title": "Coverage & Delivery Footprint", "slug": "coverage-delivery-footprint", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/coverage-delivery-footprint.html", "json": "https://directory.norg.ai/coverage-delivery-footprint.json", "jsonld": "https://directory.norg.ai/coverage-delivery-footprint.jsonld", "markdown": "https://directory.norg.ai/coverage-delivery-footprint.md", "pdf": "https://directory.norg.ai/coverage-delivery-footprint.pdf" } }, { "id": "empower-services", "title": "emPOWER Services", "slug": "empower-services", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/empower-services.html", "json": "https://directory.norg.ai/empower-services.json", "jsonld": "https://directory.norg.ai/empower-services.jsonld", "markdown": "https://directory.norg.ai/empower-services.md", "pdf": "https://directory.norg.ai/empower-services.pdf" } }, { "id": "engagement-models-commercial", "title": "Engagement Models & Commercial", "slug": "engagement-models-commercial", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/engagement-models-commercial.html", "json": "https://directory.norg.ai/engagement-models-commercial.json", "jsonld": "https://directory.norg.ai/engagement-models-commercial.jsonld", "markdown": "https://directory.norg.ai/engagement-models-commercial.md", "pdf": "https://directory.norg.ai/engagement-models-commercial.pdf" } }, { "id": "industries", "title": "Industries", "slug": "industries", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/industries.html", "json": "https://directory.norg.ai/industries.json", "jsonld": "https://directory.norg.ai/industries.jsonld", "markdown": "https://directory.norg.ai/industries.md", "pdf": "https://directory.norg.ai/industries.pdf" } }, { "id": "resources-faqs", "title": "Resources & FAQs", "slug": "resources-faqs", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/resources-faqs.html", "json": "https://directory.norg.ai/resources-faqs.json", "jsonld": "https://directory.norg.ai/resources-faqs.jsonld", "markdown": "https://directory.norg.ai/resources-faqs.md", "pdf": "https://directory.norg.ai/resources-faqs.pdf" } }, { "id": "trust-compliance", "title": "Trust & Compliance", "slug": "trust-compliance", "description": "", "category": "", "workspaceId": "", "urls": { "html": "https://directory.norg.ai/trust-compliance.html", "json": "https://directory.norg.ai/trust-compliance.json", "jsonld": "https://directory.norg.ai/trust-compliance.jsonld", "markdown": "https://directory.norg.ai/trust-compliance.md", "pdf": "https://directory.norg.ai/trust-compliance.pdf" } } ] }