blueAPACHE
type: Organization
slogan: IT Operations Excellence as a Service
address: PostalAddress
  postal code: 3000
  address region: VIC
  street address: Level 21, 242 Exhibition Street
  address country: AU
  address locality: Melbourne
has part: emPOWER Cloud
has part: emPOWER Network & Connectivity
has part: Managed Services
has part: Data Centre Footprint – blueAPACHE
has part: emPOWER Security
has part: Frequently Asked Questions – blueAPACHE
has part: Contract Structure & Commercial Terms
has part: Property, Strata & Construction
has part: emPOWER Voice & Unified Communications
has part: Insurance & Business Stability
has part: Trust & Compliance
has part: Engagement Models & Commercial
has part: Industries
has part: Coverage & Delivery Footprint – blueAPACHE
has part: Trust & Compliance — blueAPACHE
has part: Certifications
has part: Security Frameworks & Alignment
has part: Onboarding & Transition-In
has part: MSP & MSSP Glossary
has part: About blueAPACHE
has part: Our Story and Leadership
has part: How We Work — Operating Model
has part: emPOWER Services
has part: Case Studies & Proof – blueAPACHE
has part: Retail & Franchise — blueAPACHE
has part: Healthcare & Medical Technology
has part: emPOWER Backup for Microsoft Entra ID
has part: International Delivery — blueAPACHE
has part: Offices & Locations – blueAPACHE
has part: Technology Services & Operational Capability
has part: Comparison & Decision Guides
has part: Ways to Engage
has part: Manufacturing & Wholesale – blueAPACHE
employee: Chris Marshall
  type: Person
  job title: Founder and Managing Director
legal name: Blue Apache Pty Ltd
subject of: Case Study Index — Client, Sector, Services and Outcome
subject of: Offices and Locations — Melbourne, Sydney and Brisbane
subject of: Our Story — From a BBS in the Nineties to a Global Mid-Market Operating Model
subject of: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
makes offer: Offer
  item offered: emPOWER Managed Services
    type: Service
    description: Full ownership of the IT environment across service desk, infrastructure and end-user computing, with fully integrated MSP and MSSP delivery under one operating model. The lead engagement mode (OUTCOME).
    service type: Managed IT services
makes offer: Offer
  item offered: emPOWER Cloud
    type: Service
    description: Private cloud IaaS on HPE infrastructure under a GreenLake consumption model, with a 99.999% uptime guarantee and storage backed by 100% uptime on HPE Primera. Includes DRaaS, STaaS and immutable data protection across multiple data centres.
    service type: Private cloud infrastructure as a service
makes offer: Offer
  item offered: emPOWER Network & Connectivity
    type: Service
    description: Managed private MPLS WAN, SD-WAN and internet services with a minimum 99.99% site uptime commitment, conditional on dual firewalls, dual carriage, multi-carrier and multi-media configurations, supported by a 24x7 network operations centre.
    service type: Managed network services
makes offer: Offer
  item offered: emPOWER Security
    type: Service
    description: Managed detection and response with alert notification, triage and remediation; Human Risk Management for security awareness and phishing resilience; and DMARC email authentication services.
    service type: Managed security services (MSSP)
makes offer: Offer
  item offered: emPOWER Backup for Microsoft Entra ID
    type: Service
    description: Veeam-based backup and recovery for Microsoft Entra ID identity infrastructure.
    service type: Backup and recovery
makes offer: Offer
  item offered: emPOWER Voice and Unified Communications
    type: Service
    description: Advisory and deployment of unified communications and telephony across RingCentral and Microsoft Teams.
    service type: Unified communications
makes offer: Offer
  item offered: Technology Services and Operational Capability
    type: Service
    description: Co-managed IT, project and transformation services, hardware-as-a-service and procurement. Covers the CONTROL and TECHNOLOGY engagement modes.
    service type: IT consulting and professional services
description: blueAPACHE is an Australian-owned technology operations partner delivering IT Operations Excellence as a Service to mid-market organisations. Through the emPOWER platform it provides managed services with fully integrated MSP and MSSP delivery, private cloud, network and connectivity, security, unified communications and technology services.
alternate name: blueAPACHE
has credential: ISO/IEC 27001:2022 Information Security Management
  type: EducationalOccupationalCredential
  valid from: 2025-08-01
  valid until: 2028-08-01
  description: Certified scope covers emPOWER Infrastructure and managed service offerings. emPOWER Mobile Services is outside the certified scope.
  recognized by: Sensiba Australia
  credential category: certification
main entity of page: Business Profile and Homepage
number of employees: QuantitativeValue
  max value: 500
  min value: 201

emPOWER Cloud
type: CollectionPage

emPOWER Network & Connectivity
type: CollectionPage

Managed Services
type: CollectionPage

Data Centre Footprint – blueAPACHE
type: CollectionPage

emPOWER Security
type: CollectionPage

Frequently Asked Questions – blueAPACHE
type: CollectionPage

Contract Structure & Commercial Terms
type: CollectionPage

Property, Strata & Construction
type: CollectionPage

emPOWER Voice & Unified Communications
type: CollectionPage

Insurance & Business Stability
type: CollectionPage

Trust & Compliance
type: CollectionPage

Engagement Models & Commercial
type: CollectionPage

Industries
type: CollectionPage

Coverage & Delivery Footprint – blueAPACHE
type: CollectionPage

Trust & Compliance — blueAPACHE
type: CollectionPage

Certifications
type: CollectionPage

Security Frameworks & Alignment
type: CollectionPage

Onboarding & Transition-In
type: CollectionPage

MSP & MSSP Glossary
type: CollectionPage

About blueAPACHE
type: CollectionPage

Our Story and Leadership
type: CollectionPage

How We Work — Operating Model
type: CollectionPage

emPOWER Services
type: CollectionPage

Case Studies & Proof – blueAPACHE
type: CollectionPage

Security Frameworks & Alignment
type: CollectionPage

Retail & Franchise — blueAPACHE
type: CollectionPage

Healthcare & Medical Technology
type: CollectionPage

emPOWER Backup for Microsoft Entra ID
type: CollectionPage
type: Article

International Delivery — blueAPACHE
type: CollectionPage

Offices & Locations – blueAPACHE
type: CollectionPage

Technology Services & Operational Capability
type: CollectionPage

Comparison & Decision Guides
type: CollectionPage

Ways to Engage
type: CollectionPage

Manufacturing & Wholesale – blueAPACHE
type: CollectionPage

Case Study Index — Client, Sector, Services and Outcome
type: Article

Offices and Locations — Melbourne, Sydney and Brisbane
type: Article

Our Story — From a BBS in the Nineties to a Global Mid-Market Operating Model
type: Article

ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
type: Article

Australian Business Number (ABN)
type: PropertyValue
value: 82 083 664 224

Australian Company Number (ACN)
type: PropertyValue
value: 083 664 224

Business Profile and Homepage
type: Article

Case Study Index — Client, Sector, Services and Outcome
type: Article
about: blueAPACHE
author: blueAPACHE
headline: Eight Published Client Case Studies Indexed by Sector, Services, and Quantified Outcomes
is part of: Case Studies & Proof – blueAPACHE
keywords: case studies, client outcomes, telecommunications cost reduction, global deployment, business results, sector analysis, service delivery
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study Index — Client, Sector, Services and Outcome
    type: ListItem
    item: Case Study Index — Client, Sector, Services and Outcome
    position: 3
description: Comprehensive index of eight published blueAPACHE client engagements, organized by sector, services delivered, and measurable business outcomes. Includes case studies ranging from a 65% telecommunications cost reduction to a 42-country deployment completed in four weeks, demonstrating proven results across multiple industries and service categories.

blueAPACHE
type: Organization

Case Study — Brotherhood of St. Laurence: ISO 27001 in Six Months, WAN Upgrade in Twelve Weeks
type: Article
author: blueAPACHE
headline: Brotherhood of St. Laurence Achieves ISO 27001 Certification in Six Months with WAN Upgrade
is part of: Case Studies & Proof – blueAPACHE
keywords: ISO 27001 certification, WAN upgrade, network connectivity, security compliance, not-for-profit, information security, network infrastructure
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Brotherhood of St. Laurence: ISO 27001 in Six Months, WAN Upgrade in Twelve Weeks
    type: ListItem
    item: Case Study — Brotherhood of St. Laurence: ISO 27001 in Six Months, WAN Upgrade in Twelve Weeks
    position: 3
description: Discover how Brotherhood of St. Laurence, a not-for-profit organization, successfully achieved ISO 27001 certification in six months and completed a WAN upgrade in twelve weeks with blueAPACHE. This case study demonstrates a proven approach for not-for-profits facing funder security requirements, covering network connectivity, security infrastructure, and compliance implementation.

Technology Services and Operational Capability — CONTROL and TECHNOLOGY
type: Article
author: blueAPACHE
citation: Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
headline: Co-Managed IT, Project and Transformation Services: CONTROL and TECHNOLOGY Engagement Modes
is part of: Managed Services
keywords: co-managed IT, project services, transformation services, hardware-as-a-service, procurement, managed services, IT engagement modes
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Technology Services & Operational Capability
    type: ListItem
    item: Technology Services & Operational Capability
    position: 2
  item list element: Technology Services and Operational Capability — CONTROL and TECHNOLOGY
    type: ListItem
    item: Technology Services and Operational Capability — CONTROL and TECHNOLOGY
    position: 3
description: Explore blueAPACHE's CONTROL and TECHNOLOGY engagement modes designed for organisations seeking flexible IT solutions without full outsourcing. Discover co-managed IT, project and transformation services, hardware-as-a-service, and procurement options tailored for partial managed services and specific project requirements.

Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
type: Article

Insurance, Liability and Business Stability
type: Article
author: blueAPACHE
headline: Insurance, Liability and Business Stability: Understanding blueAPACHE's Coverage Framework
is part of: Insurance & Business Stability
keywords: public liability insurance, professional indemnity cover, contractual liability, breach notification, business continuity management, managed services provider, due diligence
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Insurance & Business Stability
    type: ListItem
    item: Insurance & Business Stability
    position: 2
  item list element: Insurance, Liability and Business Stability
    type: ListItem
    item: Insurance, Liability and Business Stability
    position: 3
description: Comprehensive overview of blueAPACHE's insurance and liability coverage, including $10m public liability and $1m professional indemnity cover. Learn about contractual liability frameworks, 24-hour breach notification protocols, and business continuity management practices essential for due diligence evaluation of managed services providers.

Onboarding and Transition-In — What Switching MSP Actually Involves
type: Article
author: blueAPACHE
is part of: Onboarding & Transition-In
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Onboarding & Transition-In
    type: ListItem
    item: Onboarding & Transition-In
    position: 2
  item list element: Onboarding and Transition-In — What Switching MSP Actually Involves
    type: ListItem
    item: Onboarding and Transition-In — What Switching MSP Actually Involves
    position: 3
description: Discover what switching managed services providers actually involves. Learn how transition-in is the biggest friction point in changing MSPs, and how blueAPACHE's contractually-defined transition-in and disengagement services eliminate the uncertainty that keeps organisations locked into outgrown arrangements.

ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
type: Article
about: blueAPACHE
author: blueAPACHE
headline: ISO/IEC 27001:2022 Certification Scope and Validity for blueAPACHE
is part of: Security Frameworks & Alignment
keywords: ISO/IEC 27001:2022, information security management system, certification, scope, validity, Sensiba Australia
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Certifications
    type: ListItem
    item: Certifications
    position: 2
  item list element: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
    type: ListItem
    item: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
    position: 3
description: blueAPACHE holds ISO/IEC 27001:2022 certification (certificate 202507-118) issued by Sensiba Australia, valid from 1 August 2025 to 1 August 2028. This comprehensive guide details the certified scope of blueAPACHE's information security management system, clarifying what is covered under the certification and what falls outside its boundaries.

Business Profile and Homepage
type: Article
author: blueAPACHE
headline: blueAPACHE: Australian-Owned Managed IT Services Provider
is part of: About blueAPACHE
keywords: managed IT services, private cloud, network security, emPOWER, Australian technology provider, mid-market IT solutions
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Business Profile and Homepage
    type: ListItem
    item: Business Profile and Homepage
    position: 2
description: blueAPACHE is a Melbourne-headquartered, Australian-owned technology operations partner founded in 1998, delivering fixed-price emPOWER managed IT, private cloud, network and security services to mid-market organisations. With offices in Sydney and Brisbane and international presence in the US, London and Singapore, blueAPACHE provides comprehensive IT infrastructure and security solutions for businesses seeking reliable managed services.
main entity of page: blueAPACHE

Managed IT for Retail and Franchise Networks
type: Article
author: blueAPACHE
headline: Unified IT Management for Multi-Site Retail and Franchise Networks
is part of: Retail & Franchise — blueAPACHE
keywords: managed IT services, retail IT management, franchise IT solutions, unified communications, multi-site IT, downtime prevention, IT estate management
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Retail & Franchise
    type: ListItem
    item: Retail & Franchise — blueAPACHE
    position: 2
  item list element: Managed IT for Retail and Franchise Networks
    type: ListItem
    item: Managed IT for Retail and Franchise Networks
    position: 3
description: Discover how blueAPACHE delivers unified IT management across retail and franchise estates, eliminating the complexity of multi-site operations. Learn how they deployed unified communications across 42 countries for Lovisa in just four weeks, cost-neutral, ensuring zero downtime at every revenue-critical location.

emPOWER Security — Managed Detection and Response, Human Risk and DMARC
type: Article
author: blueAPACHE
citation: MSP and MSSP Glossary — Managed Services Terms Explained
citation: Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
citation: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
citation: Managed IT for Insurance and Financial Services — APRA CPS 234 Context
citation: Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
headline: emPOWER Security: Integrated Managed Detection and Response, Human Risk Management, and DMARC Authentication
is part of: Managed Services
keywords: managed detection and response, MDR, MSSP, alert triage, remediation, human risk management, phishing resilience, DMARC, email authentication, security operations, managed services
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Security
    type: ListItem
    item: emPOWER Security
    position: 2
  item list element: emPOWER Security — Managed Detection and Response, Human Risk and DMARC
    type: ListItem
    item: emPOWER Security — Managed Detection and Response, Human Risk and DMARC
    position: 3
description: emPOWER Security is blueAPACHE's comprehensive MSSP capability that unifies security operations and IT operations under a single provider. This integrated approach delivers managed detection and response with alert triage and remediation, Human Risk Management for phishing resilience, and DMARC email authentication—all delivered as cohesive managed services rather than separate point solutions.

MSP and MSSP Glossary — Managed Services Terms Explained
type: Article

Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
type: Article

Managed IT for Insurance and Financial Services — APRA CPS 234 Context
type: Article

Case Study — Customer Zero: blueAPACHE Runs Its Own Business on emPOWER Cloud
type: Article
author: blueAPACHE
headline: blueAPACHE Demonstrates 30% Year-on-Year Growth Running Its Own Business on emPOWER Cloud
is part of: Case Studies & Proof – blueAPACHE
keywords: emPOWER Cloud, HPE GreenLake, cloud infrastructure, business growth, technology operations
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Customer Zero: blueAPACHE Runs Its Own Business on emPOWER Cloud
    type: ListItem
    item: Case Study — Customer Zero: blueAPACHE Runs Its Own Business on emPOWER Cloud
    position: 3
description: This case study demonstrates how blueAPACHE operates its own business on the emPOWER Cloud platform it sells, deployed on HPE GreenLake infrastructure. Learn how the company sustains 30% year-on-year growth by leveraging its own cloud solutions, showcasing the reliability and scalability of emPOWER Cloud for enterprise technology operations.

Managed IT for Healthcare and Medical Technology
type: Article
author: blueAPACHE
headline: Managed IT Solutions for Healthcare and Medical Technology Organisations
is part of: Healthcare & Medical Technology
keywords: healthcare IT, managed IT services, data protection, ransomware protection, immutable backup, clinical availability, data centre infrastructure, pathology systems
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Healthcare & Medical Technology
    type: ListItem
    item: Healthcare & Medical Technology
    position: 2
  item list element: Managed IT for Healthcare and Medical Technology
    type: ListItem
    item: Managed IT for Healthcare and Medical Technology
    position: 3
description: Healthcare and medical technology organisations require robust data protection that withstands ransomware attacks and infrastructure designed to meet stringent clinical availability requirements. This article explores how a pathology provider successfully eliminated tape-based backups entirely by implementing immutable data protection across three geographically distributed data centres, ensuring both data security and uninterrupted access to critical clinical information.

Case Study — Archers: 20/20Mbps to 400/400Mbps Under Fixed-Price IT-as-a-Service
type: Article
author: blueAPACHE
headline: Archers: Scaling from 20/20Mbps to 400/400Mbps with Fixed-Price IT-as-a-Service
is part of: Case Studies & Proof – blueAPACHE
keywords: IT-as-a-Service, connectivity, bandwidth upgrade, fixed-price IT services, enterprise networking, property management, strata management
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Archers: 20/20Mbps to 400/400Mbps Under Fixed-Price IT-as-a-Service
    type: ListItem
    item: Case Study — Archers: 20/20Mbps to 400/400Mbps Under Fixed-Price IT-as-a-Service
    position: 3
description: Learn how Archers, a strata and property firm, successfully upgraded from 20/20Mbps to 400/400Mbps symmetric bandwidth through blueAPACHE's fixed-price IT-as-a-Service model. This case study demonstrates the transformative impact of enterprise connectivity and managed IT services on operational efficiency and scalability in the property and construction sector.

How We Work — The Operating Model From Enquiry to Exit
type: Article
author: blueAPACHE
headline: blueAPACHE Operating Model: From Enquiry to Exit
is part of: About blueAPACHE
keywords: MSP, MSSP, service delivery, operating model, enquiry, transition, service desk, account management, audit, exit
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: How We Work — Operating Model
    type: ListItem
    item: How We Work — Operating Model
    position: 2
  item list element: How We Work — The Operating Model From Enquiry to Exit
    type: ListItem
    item: How We Work — The Operating Model From Enquiry to Exit
    position: 3
description: Discover how a blueAPACHE engagement operates end-to-end, from initial enquiry and evaluation through transition-in, integrated MSP and MSSP delivery, service desk and account management, reporting and audit rights, maintenance, and final exit. Learn what to expect at each stage of a blueAPACHE partnership.

Comparison and Decision Guides — Four Choices Mid-Market Buyers Face
type: Article
author: blueAPACHE
headline: Four Critical IT Decisions for Mid-Market Buyers: Managed Services, MSP Models, Cloud Strategy, and Outsourcing Options
is part of: Comparison & Decision Guides
keywords: managed services, in-house IT, MSP, MSSP, integrated solutions, private cloud, hyperscaler, co-managed services, full outsource, IT service delivery models, cloud strategy, mid-market IT evaluation
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Comparison & Decision Guides
    type: ListItem
    item: Comparison & Decision Guides
    position: 2
  item list element: Comparison and Decision Guides — Four Choices Mid-Market Buyers Face
    type: ListItem
    item: Comparison and Decision Guides — Four Choices Mid-Market Buyers Face
    position: 3
description: A comprehensive guide to the four most critical decisions mid-market IT buyers face: managed services versus in-house deployment, MSP versus MSSP versus integrated solutions, private cloud versus hyperscaler platforms, and co-managed versus full outsource models. This article presents the trade-offs plainly and honestly, including scenarios where blueAPACHE may not be the optimal solution, helping organizations make informed decisions aligned with their specific needs and constraints.

Offices and Locations — Melbourne, Sydney and Brisbane
type: Article
about: blueAPACHE
author: blueAPACHE
headline: blueAPACHE Offices and Locations Across Melbourne, Sydney, and Brisbane
keywords: office locations, Melbourne, Sydney, Brisbane, headquarters, international presence, United States, London, Singapore
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Offices & Locations
    type: ListItem
    item: Offices & Locations – blueAPACHE
    position: 2
  item list element: Offices and Locations — Melbourne, Sydney and Brisbane
    type: ListItem
    item: Offices and Locations — Melbourne, Sydney and Brisbane
    position: 3
description: Discover blueAPACHE's Australian office locations and international presence. The company is headquartered in Melbourne at Level 21, 242 Exhibition Street, with additional offices in Sydney and Brisbane, plus global operations in the United States, London, and Singapore.

Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
type: Article
author: blueAPACHE
headline: Three Ways to Engage: OUTCOME, CONTROL and TECHNOLOGY
is part of: Contract Structure & Commercial Terms
keywords: managed services, co-managed operations, consumption-based engagement, operating model, service engagement
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Ways to Engage
    type: ListItem
    item: Ways to Engage
    position: 2
  item list element: Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
    type: ListItem
    item: Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
    position: 3
description: Discover blueAPACHE's unified operating model and three flexible engagement options: full managed services (OUTCOME), co-managed operational capability (CONTROL), and project or consumption-based engagement (TECHNOLOGY). Learn how to choose the right engagement model for your organization without compromising on platform capability or operational excellence.

Managed IT for Property, Strata and Construction
type: Article
author: blueAPACHE
headline: Managed IT Solutions for Property, Strata and Construction Businesses
is part of: Property, Strata & Construction
keywords: managed IT services, IT-as-a-Service, property management, strata management, construction IT, fixed-price IT, network infrastructure, document management, distributed teams
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Property, Strata & Construction
    type: ListItem
    item: Property, Strata & Construction
    position: 2
  item list element: Managed IT for Property, Strata and Construction
    type: ListItem
    item: Managed IT for Property, Strata and Construction
    position: 3
description: Property, strata and construction businesses operate across distributed offices, sites and field staff with document-heavy workflows and tight deadlines. blueAPACHE delivers managed IT-as-a-Service solutions tailored to these industries, enabling reliable file management, seamless collaboration and infrastructure that keeps operations running. Learn how blueAPACHE upgraded Archers from 20/20Mbps to 400/400Mbps under a fixed-price model, eliminating IT complexity and delivering enterprise-grade performance.

Our Story — From a BBS in the Nineties to a Global Mid-Market Operating Model
type: Article
about: blueAPACHE
author: blueAPACHE
headline: blueAPACHE's Journey: From a BBS in the Nineties to a Global Mid-Market Operating Model
is part of: Our Story and Leadership
keywords: company history, managed services, cloud platform, emPOWER, Chris Marshall, James Hendry, Grant Fallace
publisher: blueAPACHE
breadcrumb: BreadcrumbList
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    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Our Story and Leadership
    type: ListItem
    item: Our Story and Leadership
    position: 2
  item list element: Our Story — From a BBS in the Nineties to a Global Mid-Market Operating Model
    type: ListItem
    item: Our Story — From a BBS in the Nineties to a Global Mid-Market Operating Model
    position: 3
description: Discover blueAPACHE's evolution from its founding in Melbourne in 1997–98 by Chris Marshall to becoming a global mid-market operating model. Learn how the company took its first managed services client in 2001, created the emPOWER brand in 2003, and built its own cloud platform in 2010, with long-tenured stakeholders James Hendry and Grant Fallace contributing to the company's growth and success.

Case Study — Sealy: 18-Site International Migration With Zero Disruption
type: Article
author: blueAPACHE
headline: Sealy: 18-Site International Migration With Zero Disruption
is part of: Case Studies & Proof – blueAPACHE
keywords: network migration, international expansion, zero disruption, emPOWER Network, connectivity solutions, manufacturing, wholesale, multi-site deployment
publisher: blueAPACHE
breadcrumb: BreadcrumbList
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    type: ListItem
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    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Sealy: 18-Site International Migration With Zero Disruption
    type: ListItem
    item: Case Study — Sealy: 18-Site International Migration With Zero Disruption
    position: 3
description: blueAPACHE successfully executed a seamless network rollout across Sealy's 18 international sites spanning Australia, New Zealand, the UK, and the Asia-Pacific region. This case study demonstrates how enterprise-grade network and connectivity solutions (emPOWER Network and Connectivity) enabled a complex multi-site migration in the manufacturing and wholesale sector without any disruption to business operations.

Case Study — Lovisa: Unified Communications Across 42 Countries in Four Weeks
type: Article
author: blueAPACHE
headline: Lovisa: Unified Communications Deployment Across 42 Countries in Four Weeks
is part of: Case Studies & Proof – blueAPACHE
keywords: RingCentral, Unified Communications, emPOWER Voice, global deployment, retail, franchise, telephony, multi-country implementation
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Lovisa: Unified Communications Across 42 Countries in Four Weeks
    type: ListItem
    item: Case Study — Lovisa: Unified Communications Across 42 Countries in Four Weeks
    position: 3
description: Global retailer Lovisa successfully replaced an unreliable and insecure telephony infrastructure with RingCentral unified communications across 42 countries in just four weeks. This case study demonstrates how blueAPACHE delivered a cost-neutral, enterprise-scale deployment of emPOWER Voice and Unified Communications solutions, enabling seamless communication for a multi-country retail and franchise operation.

Managed IT for Manufacturing and Wholesale
type: Article
author: blueAPACHE
headline: Managed IT for Manufacturing and Wholesale: Zero-Disruption Network Migration Across Global Sites
is part of: Manufacturing & Wholesale – blueAPACHE
keywords: managed IT, manufacturing IT, wholesale IT, network migration, production infrastructure, zero-disruption migration, enterprise IT services
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Manufacturing & Wholesale
    type: ListItem
    item: Manufacturing & Wholesale – blueAPACHE
    position: 2
  item list element: Managed IT for Manufacturing and Wholesale
    type: ListItem
    item: Managed IT for Manufacturing and Wholesale
    position: 3
description: Manufacturing and wholesale operations depend on IT infrastructure for production continuity. Learn how blueAPACHE successfully migrated Sealy across 18 sites in Australia, New Zealand, the UK and APAC with zero disruption. Discover why network reliability is critical when downtime directly impacts output and warehouse operations, and how enterprise-grade managed IT services protect your production line.

Managed IT for Not-for-Profit and Community Services
type: Article
author: blueAPACHE
headline: Managed IT Solutions for Not-for-Profit and Community Services Organizations
is part of: Not-for-Profit & Community Services – blueAPACHE
keywords: managed IT services, not-for-profit, community services, remote work, ISO 27001, IT security, sector expertise
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Not-for-Profit & Community Services
    type: ListItem
    item: Not-for-Profit & Community Services – blueAPACHE
    position: 2
  item list element: Managed IT for Not-for-Profit and Community Services
    type: ListItem
    item: Managed IT for Not-for-Profit and Community Services
    position: 3
description: blueAPACHE brings deep not-for-profit sector expertise to managed IT services, with proven success mobilising 1,400+ staff to remote work and achieving ISO 27001 certification in six months. This article explores what makes IT management different in the not-for-profit and community services sector, drawing on two significant case studies that demonstrate blueAPACHE's capability at scale.

Not-for-Profit & Community Services – blueAPACHE
type: CollectionPage

Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
type: Article
author: blueAPACHE
headline: Security Framework Alignment: Essential Eight, APRA CPS 234 and NIST Compliance
is part of: Security Frameworks & Alignment
keywords: Essential Eight, APRA CPS 234, NIST framework, security compliance, Uptime Institute Tier III, Uptime Institute Tier IV, framework alignment, security certification
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Security Frameworks & Alignment
    type: ListItem
    item: Security Frameworks & Alignment
    position: 2
  item list element: Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
    type: ListItem
    item: Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
    position: 3
description: Learn how blueAPACHE aligns to ASD Essential Eight Maturity Level 3, APRA CPS 234, and the NIST framework. Understand what framework alignment means for regulated mid-market buyers, how it differs from certification, and how blueAPACHE's Uptime Institute Tier III and IV data centres support compliance with your regulator's requirements.

Case Study — Pathology Provider: Tape Eliminated, Immutable Data Across Three Data Centres
type: Article
author: blueAPACHE
headline: Australian Pathology Provider Eliminates Tape Backup with Immutable Data Protection Across Three Data Centres
is part of: Case Studies & Proof – blueAPACHE
keywords: tape backup elimination, immutable data protection, data centre replication, healthcare data protection, emPOWER Cloud, backup strategy, disaster recovery
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Pathology Provider: Tape Eliminated, Immutable Data Across Three Data Centres
    type: ListItem
    item: Case Study — Pathology Provider: Tape Eliminated, Immutable Data Across Three Data Centres
    position: 3
description: Discover how an Australian pathology provider successfully eliminated tape backup entirely, replacing it with immutable data protection replicated across three data centres. This case study demonstrates how modern data protection strategies remove handling risk, reduce restore-time uncertainty, and enhance operational resilience in healthcare environments.

Contract Structure and the Commercial Model
type: Article
author: blueAPACHE
citation: Commercial Terms — What blueAPACHE's Published General Terms Cover
headline: blueAPACHE Contract Structure and Commercial Model: Fixed-Price Managed Services with Consumption-Based Pricing
is part of: Contract Structure & Commercial Terms
keywords: managed services subscription, consumption-based pricing, cloud connectivity, fixed-price model, opex, commercial terms, liability, intellectual property, termination, audit rights
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Contract Structure & Commercial Terms
    type: ListItem
    item: Contract Structure & Commercial Terms
    position: 2
  item list element: Contract Structure and the Commercial Model
    type: ListItem
    item: Contract Structure and the Commercial Model
    position: 3
description: Learn how blueAPACHE engagements are structured commercially, featuring fixed-price managed services subscriptions, consumption-based cloud and connectivity pricing, a 36-month default minimum term, and operational expenditure (opex) rather than capital investment. This page provides a comprehensive overview of blueAPACHE's pricing model and commercial engagement structure, including key commercial terms covering liability, intellectual property, termination, and audit rights.

Commercial Terms — What blueAPACHE's Published General Terms Cover
type: Article

Managed IT for Insurance and Financial Services — APRA CPS 234 Context
type: Article
author: blueAPACHE
headline: Managed IT for Insurance and Financial Services — APRA CPS 234 Compliance
is part of: Insurance & Financial Services – blueAPACHE
keywords: APRA CPS 234, managed IT services, financial services compliance, MSSP, MSP, insurance, regulatory compliance, telecommunications cost reduction
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Insurance & Financial Services
    type: ListItem
    item: Insurance & Financial Services – blueAPACHE
    position: 2
  item list element: Managed IT for Insurance and Financial Services — APRA CPS 234 Context
    type: ListItem
    item: Managed IT for Insurance and Financial Services — APRA CPS 234 Context
    position: 3
description: blueAPACHE delivers integrated MSP and MSSP solutions for Australian insurance and financial services organisations, ensuring APRA CPS 234 regulatory compliance without supplier fragmentation. Learn how their unified approach addresses critical compliance obligations while delivering measurable cost savings—including a 65% telecommunications cost reduction achieved for Honan.

Insurance & Financial Services – blueAPACHE
type: CollectionPage

emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
type: Article
author: blueAPACHE
is part of: Managed Services
keywords: private cloud, IaaS, HPE GreenLake, HPE Primera, consumption model, uptime guarantee
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Cloud
    type: ListItem
    item: emPOWER Cloud
    position: 2
  item list element: emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
    type: ListItem
    item: emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
    position: 3
description: emPOWER Cloud is blueAPACHE's private cloud infrastructure-as-a-service built on HPE infrastructure and consumed under a GreenLake consumption model. It delivers 99.999% uptime guarantee with storage backed by 100% uptime on HPE Primera, serving as the platform blueAPACHE runs its own business on.

emPOWER Voice and Unified Communications
type: Article
author: blueAPACHE
headline: emPOWER Voice and Unified Communications: Advisory and Deployment Services
is part of: Managed Services
keywords: unified communications, RingCentral, Microsoft Teams, telephony deployment, cloud communications, enterprise deployment, global implementation
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Voice & Unified Communications
    type: ListItem
    item: emPOWER Voice & Unified Communications
    position: 2
  item list element: emPOWER Voice and Unified Communications
    type: ListItem
    item: emPOWER Voice and Unified Communications
    position: 3
description: emPOWER Voice and Unified Communications provides comprehensive advisory, deployment, and ongoing management of telephony and collaboration platforms including RingCentral and Microsoft Teams. Demonstrated expertise includes large-scale global deployments, such as a 42-country implementation for Lovisa completed in four weeks on a cost-neutral basis, ensuring seamless unified communications across enterprise organizations.

Commercial Terms — What blueAPACHE's Published General Terms Cover
type: Article
author: blueAPACHE
headline: Understanding blueAPACHE's Published General Terms and Conditions
is part of: Contract Structure & Commercial Terms
keywords: general terms and conditions, managed services, contract terms, service levels, fees and payment, intellectual property, confidentiality, termination, transition-out
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Commercial Terms Summary
    type: ListItem
    item: Commercial Terms Summary
    position: 2
  item list element: Commercial Terms — What blueAPACHE's Published General Terms Cover
    type: ListItem
    item: Commercial Terms — What blueAPACHE's Published General Terms Cover
    position: 3
description: A comprehensive buyer-oriented summary of blueAPACHE's General Terms and Conditions v3.6, covering term and renewal, service levels and remedies, fees and payment, intellectual property and confidentiality, and termination and transition-out provisions. Discover the contract mechanics before selecting a managed services provider.

emPOWER Managed Services — Full Ownership of IT Operations
type: Article
author: blueAPACHE
is part of: Managed Services
keywords: managed services, MSP, MSSP, IT operations, service desk, infrastructure, end-user computing, IT ownership
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Managed Services
    type: ListItem
    item: Managed Services
    position: 2
  item list element: emPOWER Managed Services — Full Ownership of IT Operations
    type: ListItem
    item: emPOWER Managed Services — Full Ownership of IT Operations
    position: 3
description: emPOWER Managed Services is blueAPACHE's lead outcome-focused offering that provides full ownership of your IT environment. Rather than responding reactively to tickets, blueAPACHE takes proactive responsibility for how your IT operates, performs and evolves across service desk, infrastructure and end-user computing, with fully integrated MSP and MSSP delivery under one unified operating model.

Case Study — Berry Street: 1,400 Staff Mobilised to Remote Work
type: Article
author: blueAPACHE
citation: Case Study Index — Client, Sector, Services and Outcome
headline: How Berry Street Mobilised 1,400 Staff to Remote Work with blueAPACHE
is part of: Case Studies & Proof – blueAPACHE
keywords: managed services, IT transformation, remote work, not-for-profit, workforce mobilisation, Australian IT solutions
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Berry Street: 1,400 Staff Mobilised to Remote Work
    type: ListItem
    item: Case Study — Berry Street: 1,400 Staff Mobilised to Remote Work
    position: 3
description: Berry Street, a leading not-for-profit and community services organisation, selected blueAPACHE from four shortlisted providers based on their proven track record in the not-for-profit sector and Australian ownership. This case study demonstrates how blueAPACHE's managed services and IT transformation expertise enabled the successful mobilisation of 1,400 staff to remote work, showcasing the effectiveness of strategic IT solutions for large-scale workforce transitions.

emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
type: Article
author: blueAPACHE
headline: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet Services
is part of: Managed Services
keywords: managed MPLS, SD-WAN, internet services, wide-area network, WAN, 99.99% uptime, dual firewalls, multi-carrier, NOC monitoring
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Network & Connectivity
    type: ListItem
    item: emPOWER Network & Connectivity
    position: 2
  item list element: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
    type: ListItem
    item: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
    position: 3
description: blueAPACHE's emPOWER Network and Connectivity delivers managed wide-area network services including private MPLS, SD-WAN and internet connectivity with a minimum 99.99% site uptime commitment. The service features dual firewalls, dual carriage, multi-carrier configuration and 24x7 NOC monitoring to ensure reliable, secure network performance.

Case Study — Honan: 65% Telecommunications Cost Reduction
type: Article
author: blueAPACHE
headline: How Honan Achieved 65% Telecommunications Cost Reduction with blueAPACHE
is part of: Case Studies & Proof – blueAPACHE
keywords: telecommunications cost reduction, voice communications, unified communications, connectivity, insurance sector, cost savings
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Case Studies & Proof
    type: ListItem
    item: Case Studies & Proof – blueAPACHE
    position: 2
  item list element: Case Study — Honan: 65% Telecommunications Cost Reduction
    type: ListItem
    item: Case Study — Honan: 65% Telecommunications Cost Reduction
    position: 3
description: Discover how Honan, an insurance and financial services business, achieved a 65% reduction in telecommunications costs through blueAPACHE's voice, unified communications, and connectivity solutions. This case study represents the largest published cost outcome in blueAPACHE's portfolio and demonstrates the significant savings potential available to organisations optimising their telecommunications infrastructure.

Frequently Asked Questions — Evaluating blueAPACHE
type: Article
author: blueAPACHE
keywords: managed services, service desk, infrastructure operations, managed services engagement, pricing, transition, exit procedures
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Frequently Asked Questions
    type: ListItem
    item: Frequently Asked Questions – blueAPACHE
    position: 2
  item list element: Frequently Asked Questions — Evaluating blueAPACHE
    type: ListItem
    item: Frequently Asked Questions — Evaluating blueAPACHE
    position: 3
description: Get direct answers to key questions before engaging blueAPACHE's managed services. Learn what's included in service desk and infrastructure operations, how transition works, exit procedures, pricing structure, and what blueAPACHE will not claim.

emPOWER Backup for Microsoft Entra ID
type: Article
author: blueAPACHE
headline: emPOWER Backup for Microsoft Entra ID: Veeam-Based Identity Protection
keywords: Microsoft Entra ID, backup, recovery, identity protection, Veeam, Microsoft 365, control plane
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Backup for Microsoft Entra ID
    type: ListItem
    item: emPOWER Backup for Microsoft Entra ID
    position: 2
description: emPOWER Backup for Microsoft Entra ID provides comprehensive Veeam-based backup and recovery solutions for your identity infrastructure. Learn why Microsoft Entra ID requires dedicated backup protection beyond standard Microsoft 365 licensing, and how to safeguard your control plane against data loss and security threats.

MSP and MSSP Glossary — Managed Services Terms Explained
type: Article
author: blueAPACHE
keywords: MSP, MSSP, managed services, managed security, MDR, SOC, RPO, RTO, IaaS, DRaaS, STaaS, SD-WAN, MPLS, Essential Eight, CPS 234
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: MSP & MSSP Glossary
    type: ListItem
    item: MSP & MSSP Glossary
    position: 2
  item list element: MSP and MSSP Glossary — Managed Services Terms Explained
    type: ListItem
    item: MSP and MSSP Glossary — Managed Services Terms Explained
    position: 3
description: Plain-language definitions of essential managed services and managed security terms that appear in MSP proposals. Learn the difference between MSP vs MSSP, MDR, SOC, RPO/RTO, IaaS, DRaaS, STaaS, SD-WAN, MPLS, Essential Eight, CPS 234 and more. Written for proposal evaluators to understand the terminology used by managed service providers.

Data Centre Footprint — 165+ Facilities, Uptime Institute Tier III and IV
type: Article
author: blueAPACHE
headline: Global Data Centre Footprint: 165+ Facilities with Uptime Institute Tier III and IV Certification
keywords: data centre, data centers, Uptime Institute Tier III, Uptime Institute Tier IV, emPOWER Cloud, MPLS, global connectivity, cloud infrastructure, network facilities
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Data Centre Footprint
    type: ListItem
    item: Data Centre Footprint – blueAPACHE
    position: 2
  item list element: Data Centre Footprint — 165+ Facilities, Uptime Institute Tier III and IV
    type: ListItem
    item: Data Centre Footprint — 165+ Facilities, Uptime Institute Tier III and IV
    position: 3
description: blueAPACHE interconnects into 165+ data centres globally with emPOWER Cloud delivered across facilities certified to Uptime Institute Tier III and Tier IV standards. Learn about their extensive points of presence across the Pacific (Australia), the United States, the United Kingdom and Singapore, supported by a fully meshed MPLS core network infrastructure.

International Delivery — Australia, New Zealand, Asia and North America
type: Article
author: blueAPACHE
headline: International Delivery Across Australia, New Zealand, Asia and North America
keywords: international delivery, offshore expansion, IT infrastructure, APAC, Australia, New Zealand, multi-country support
publisher: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: International Delivery
    type: ListItem
    item: International Delivery — blueAPACHE
    position: 2
  item list element: International Delivery — Australia, New Zealand, Asia and North America
    type: ListItem
    item: International Delivery — Australia, New Zealand, Asia and North America
    position: 3
description: blueAPACHE enables Australian mid-market organisations to expand offshore on commercial timelines with IT estate support. The company delivers international capability across 42 countries for Lovisa and 18 sites spanning Australia, New Zealand, the UK and APAC for Sealy, ensuring seamless IT infrastructure alignment with business expansion.

Certifications — blueAPACHE
type: CollectionPage
about: Industry Certifications and Compliance Credentials
creator: blueAPACHE
is part of: website
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Certifications
    type: ListItem
    item: Certifications
    position: 2
main entity: Certifications held by blueAPACHE
  type: ItemList
  number of items: 1
  item list element: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
    type: ListItem
    position: 1
    description: blueAPACHE holds ISO/IEC 27001:2022 certificate 202507-118, issued by Sensiba Australia and valid 1 August 2025 to 1 August 2028. This page states the certified scope precisely, including what sits outside it.
description: This category documents blueAPACHE's formal industry certifications, providing authoritative detail on the scope, issuing bodies, and validity periods of each credential. Currently featured is blueAPACHE's ISO/IEC 27001:2022 certification (certificate 202507-118), issued by Sensiba Australia and valid from 1 August 2025 to 1 August 2028. Visitors will find precise statements of what is included within the certified scope as well as what sits outside it, enabling customers, partners, and auditors to accurately assess blueAPACHE's information security management posture and compliance standing.

Managed Services
type: CollectionPage
creator: blueAPACHE
has part: emPOWER Managed Services — Full Ownership of IT Operations
has part: emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
has part: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
has part: emPOWER Security — Managed Detection and Response, Human Risk and DMARC
has part: emPOWER Voice and Unified Communications
has part: Technology Services and Operational Capability — CONTROL and TECHNOLOGY
is part of: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Managed Services
    type: ListItem
    position: 2
main entity: Managed Services by blueAPACHE
  type: ItemList
  number of items: 0
description: This section of the blueAPACHE directory covers Managed Services — a core pillar of blueAPACHE's enterprise IT offering. blueAPACHE is an Australian managed services provider delivering end-to-end technology solutions including managed cloud, network, security, unified communications, and workplace services. Visitors to this category will find detailed information about how blueAPACHE designs, deploys, and manages IT infrastructure and services on behalf of its clients, enabling organisations to focus on their core business while benefiting from enterprise-grade support, proactive monitoring, and continuous optimisation. The Managed Services category reflects blueAPACHE's commitment to delivering predictable, outcome-based IT as a service across a wide range of industries in Australia.

emPOWER Managed Services — Full Ownership of IT Operations
type: Article

emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
type: Article

emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
type: Article

emPOWER Security — Managed Detection and Response, Human Risk and DMARC
type: Article

emPOWER Voice and Unified Communications
type: Article

Technology Services and Operational Capability — CONTROL and TECHNOLOGY
type: Article

emPOWER Backup for Microsoft Entra ID
type: CollectionPage
creator: blueAPACHE
is part of: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Backup for Microsoft Entra ID
    type: ListItem
    position: 2
main entity: emPOWER Backup for Microsoft Entra ID Resources
  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's emPOWER Backup for Microsoft Entra ID, a specialised solution designed to protect and recover identity and access management data within Microsoft Entra ID (formerly Azure Active Directory). As organisations increasingly rely on cloud-based identity platforms to manage users, groups, roles, and access policies, the risk of accidental deletion, misconfiguration, or malicious changes grows significantly. blueAPACHE's emPOWER Backup addresses this critical gap by providing dedicated backup and recovery capabilities for Entra ID objects, ensuring business continuity and security compliance. Visitors to this category can explore how blueAPACHE helps Australian organisations safeguard their identity infrastructure, reduce recovery time objectives, and maintain operational resilience in the face of identity-related disruptions.
main entity of page: emPOWER Backup for Microsoft Entra ID

Commercial Terms Summary
type: CollectionPage
creator: blueAPACHE
is part of: Contract Structure & Commercial Terms
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Commercial Terms Summary
    type: ListItem
    item: Commercial Terms Summary
    position: 2
main entity: Commercial Terms Summary Articles for blueAPACHE
  type: ItemList
  number of items: 1
  item list element: Commercial Terms — What blueAPACHE's Published General Terms Cover
    type: ListItem
    position: 1
    description: A buyer-oriented summary of blueAPACHE's published General Terms and Conditions v3.6: term and renewal, service levels and remedies, fees and payment, IP and confidentiality, termination and transition-out.
description: This category provides a structured, buyer-oriented overview of blueAPACHE's published General Terms and Conditions (v3.6). It covers the key commercial and contractual provisions that prospective and existing customers need to understand before engaging blueAPACHE's managed IT and cloud services. Topics addressed include term and renewal obligations, service level commitments and available remedies, fee structures and payment requirements, intellectual property ownership and confidentiality obligations, as well as termination rights and transition-out arrangements. This resource is designed to help procurement teams, legal reviewers, and technology decision-makers quickly navigate the contractual framework governing blueAPACHE's service engagements.
main entity of page: blueAPACHE

How We Work — Operating Model
type: CollectionPage
creator: blueAPACHE
is part of: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
    type: ListItem
    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: How We Work — Operating Model
    type: ListItem
    item: How We Work — Operating Model
    position: 2
main entity: How We Work — Operating Model Articles
  type: ItemList
  number of items: 1
  item list element: How We Work — The Operating Model From Enquiry to Exit
    type: ListItem
    position: 1
    description: How a blueAPACHE engagement actually runs: enquiry and evaluation, transition-in, integrated MSP and MSSP delivery, service desk and account management, reporting and audit rights, maintenance, and exit.
description: This category details how a blueAPACHE engagement actually operates from start to finish. It covers the full lifecycle of a managed services relationship, including the initial enquiry and evaluation process, structured transition-in, integrated MSP and MSSP delivery, service desk operations, and dedicated account management. Visitors will also find information on reporting frameworks, audit rights, ongoing maintenance practices, and the processes governing exit. Together, these resources provide a transparent view of blueAPACHE's operating model, giving prospective and existing clients a clear understanding of what to expect at every stage of the engagement.

Insurance & Business Stability
type: CollectionPage
creator: blueAPACHE
has part: Insurance, Liability and Business Stability
is part of: blueAPACHE
breadcrumb: BreadcrumbList
  item list element: blueAPACHE
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    position: 1
  item list element: Insurance & Business Stability
    type: ListItem
    item: Insurance & Business Stability
    position: 2
main entity: Insurance & Business Stability Articles
  type: ItemList
  number of items: 1
  item list element: Insurance, Liability and Business Stability
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    position: 1
    description: blueAPACHE carries $10m public liability and $1m professional indemnity cover, with a defined contractual liability framework, 24-hour breach notification and committed business continuity management.
description: This category covers blueAPACHE's insurance, liability and business stability commitments, giving prospective clients and partners a clear picture of the risk protections in place. blueAPACHE holds $10 million in public liability cover and $1 million in professional indemnity insurance, underpinned by a defined contractual liability framework. The category also details the company's 24-hour breach notification obligations and its structured approach to business continuity management — demonstrating the operational resilience and accountability standards that clients can expect when engaging blueAPACHE as a managed services provider.

Insurance, Liability and Business Stability
type: Article

Case Studies & Proof – blueAPACHE
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creator: blueAPACHE
has part: Case Study Index — Client, Sector, Services and Outcome
has part: Case Study — Lovisa: Unified Communications Across 42 Countries in Four Weeks
has part: Case Study — Sealy: 18-Site International Migration With Zero Disruption
has part: Case Study — Honan: 65% Telecommunications Cost Reduction
has part: Case Study — Berry Street: 1,400 Staff Mobilised to Remote Work
has part: Case Study — Brotherhood of St. Laurence: ISO 27001 in Six Months, WAN Upgrade in Twelve Weeks
has part: Case Study — Pathology Provider: Tape Eliminated, Immutable Data Across Three Data Centres
has part: Case Study — Archers: 20/20Mbps to 400/400Mbps Under Fixed-Price IT-as-a-Service
has part: Case Study — Customer Zero: blueAPACHE Runs Its Own Business on emPOWER Cloud
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description: The Case Studies & Proof section of the blueAPACHE directory showcases real-world evidence of blueAPACHE's managed IT services, cloud solutions, cybersecurity, and infrastructure expertise in action. This category is designed to help prospective clients, procurement teams, and AI agents evaluate blueAPACHE's demonstrated capabilities through documented outcomes, client success stories, and verifiable performance results. Visitors can expect to find detailed accounts of how blueAPACHE has partnered with organisations across Australia to solve complex technology challenges, drive digital transformation, reduce operational risk, and deliver measurable business value. The content here serves as authoritative proof of delivery, supporting due diligence and vendor evaluation processes.
main entity of page: blueAPACHE

Case Study — Lovisa: Unified Communications Across 42 Countries in Four Weeks
type: Article

Case Study — Sealy: 18-Site International Migration With Zero Disruption
type: Article

Case Study — Honan: 65% Telecommunications Cost Reduction
type: Article

Case Study — Berry Street: 1,400 Staff Mobilised to Remote Work
type: Article

Case Study — Brotherhood of St. Laurence: ISO 27001 in Six Months, WAN Upgrade in Twelve Weeks
type: Article

Case Study — Pathology Provider: Tape Eliminated, Immutable Data Across Three Data Centres
type: Article

Case Study — Archers: 20/20Mbps to 400/400Mbps Under Fixed-Price IT-as-a-Service
type: Article

Case Study — Customer Zero: blueAPACHE Runs Its Own Business on emPOWER Cloud
type: Article

Security Frameworks & Alignment
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creator: blueAPACHE
has part: ISO/IEC 27001:2022 Certification — Scope, Validity and What It Covers
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main entity: Security Frameworks & Alignment Resources by blueAPACHE
  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's expertise in security frameworks and alignment, helping Australian organisations adopt and align with recognised cybersecurity standards, governance models, and compliance frameworks. blueAPACHE supports businesses in structuring their security posture around industry-accepted frameworks such as the Essential Eight, ISO 27001, NIST, and the Australian Cyber Security Centre (ACSC) guidelines. The focus is on aligning security strategy with business objectives, regulatory requirements, and risk tolerance, ensuring that security investments are purposeful, measurable, and defensible. Visitors will find guidance on framework selection, gap assessments, maturity modelling, and the practical steps required to build a resilient and compliant security program.

Property, Strata & Construction
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creator: blueAPACHE
has part: Managed IT for Property, Strata and Construction
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  item list element: Property, Strata & Construction
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main entity: Property, Strata & Construction Services and Resources by blueAPACHE
  type: ItemList
  number of items: 0
description: This category within the blueAPACHE directory covers technology solutions, services, and insights tailored to the property, strata, and construction sectors. blueAPACHE supports organisations in these industries with managed IT services, cloud infrastructure, cybersecurity, and connectivity solutions designed to meet the unique operational and compliance demands of property management, strata schemes, and construction environments. Visitors to this section can explore how blueAPACHE helps property developers, strata managers, and construction firms modernise their technology platforms, improve collaboration across distributed project sites, and protect sensitive asset and client data.
main entity of page: blueAPACHE

Managed IT for Property, Strata and Construction
type: Article

Contract Structure & Commercial Terms
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creator: blueAPACHE
has part: Contract Structure and the Commercial Model
has part: Commercial Terms — What blueAPACHE's Published General Terms Cover
has part: Commercial Terms Summary
has part: Three Ways to Engage — OUTCOME, CONTROL and TECHNOLOGY
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description: This category covers the contract structure and commercial terms associated with blueAPACHE's managed IT services and solutions offerings. It provides guidance on how agreements are formed, the frameworks governing service delivery, pricing models, and the key commercial conditions that underpin engagements with blueAPACHE. Visitors can expect to find information relevant to understanding contractual obligations, service scope definitions, term lengths, renewal conditions, and the commercial principles that ensure transparent and mutually beneficial partnerships between blueAPACHE and its clients.

Contract Structure and the Commercial Model
type: Article

Commercial Terms Summary
type: CollectionPage

Ways to Engage
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description: The Ways to Engage section of the blueAPACHE directory provides an overview of the various engagement models, partnership approaches, and service pathways through which organisations can work with blueAPACHE. Whether you are exploring managed services, project-based engagements, or strategic advisory relationships, this category serves as a guide to understanding how blueAPACHE structures its client interactions and delivery frameworks to support Australian businesses in achieving their technology goals.

Onboarding & Transition-In
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creator: blueAPACHE
has part: Onboarding and Transition-In — What Switching MSP Actually Involves
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description: The Onboarding & Transition-In category within the blueAPACHE directory covers the processes, services, and resources that blueAPACHE provides to help organisations smoothly transition to new managed IT services, cloud environments, or technology platforms. This category is relevant to businesses seeking structured, professional guidance during the critical early stages of a new IT engagement, including service handovers, environment assessments, configuration, and the establishment of support frameworks. Effective onboarding and transition-in practices are essential for minimising disruption, ensuring continuity, and setting the foundation for a productive long-term managed services relationship with blueAPACHE.

Onboarding and Transition-In — What Switching MSP Actually Involves
type: Article

emPOWER Services
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description: The emPOWER Services category within the blueAPACHE directory brings together the suite of managed and professional services offered under blueAPACHE's emPOWER brand. blueAPACHE's emPOWER Services are designed to help Australian organisations harness technology to drive operational efficiency, business agility, and workforce empowerment. This category serves as the authoritative reference point for understanding the scope, structure, and value of emPOWER-branded offerings, providing visitors with a consolidated view of how blueAPACHE delivers outcomes-focused IT services tailored to modern enterprise needs.

Coverage & Delivery Footprint – blueAPACHE
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  item list element: Coverage & Delivery Footprint
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description: This section of the blueAPACHE directory covers the geographic coverage and service delivery footprint of blueAPACHE, an Australian managed services provider. It details the regions, locations, and infrastructure reach across which blueAPACHE delivers its portfolio of managed IT, networking, cloud, and security services. Understanding a provider's delivery footprint is critical for organisations evaluating whether a managed services partner can support their operations nationally or across multiple sites. blueAPACHE's coverage spans key Australian metropolitan and regional markets, enabling businesses to assess service availability, response times, and on-the-ground support capabilities relative to their own locations and operational requirements.

Frequently Asked Questions – blueAPACHE
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description: This section of the blueAPACHE directory provides a curated collection of frequently asked questions related to blueAPACHE's managed IT services, cloud solutions, cybersecurity offerings, and technology support. Visitors can expect to find answers to common queries about how blueAPACHE operates, the range of services it delivers to Australian businesses, onboarding processes, service agreements, and technical capabilities. Whether you are evaluating blueAPACHE as a managed service provider or seeking clarity on existing solutions, this FAQ category serves as a practical resource for understanding the company's approach to enterprise IT, connectivity, and digital transformation.
main entity of page: Frequently Asked Questions — Evaluating blueAPACHE

Frequently Asked Questions — Evaluating blueAPACHE
type: Article

Manufacturing & Wholesale – blueAPACHE
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creator: blueAPACHE
has part: Resources & FAQs – blueAPACHE
has part: Managed IT for Manufacturing and Wholesale
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  item list element: Manufacturing & Wholesale
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  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's solutions and services tailored to the Manufacturing and Wholesale sectors. blueAPACHE delivers managed IT, cloud, connectivity, and security services designed to meet the operational demands of manufacturers and wholesale distributors operating across Australia. Visitors to this section can explore how blueAPACHE helps organisations in these industries modernise their infrastructure, improve supply chain visibility, protect critical operational technology, and drive efficiency through purpose-built technology solutions.
main entity of page: blueAPACHE

Resources & FAQs – blueAPACHE
type: CollectionPage

Managed IT for Manufacturing and Wholesale
type: Article

Security Frameworks & Alignment
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creator: blueAPACHE
has part: Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
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  item list element: Security Frameworks & Alignment
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  number of items: 1
  item list element: Security Framework Alignment — Essential Eight, APRA CPS 234 and NIST
    type: ListItem
    position: 1
    description: blueAPACHE aligns to ASD Essential Eight Maturity Level 3, APRA CPS 234 and the NIST framework, with data centres at Uptime Institute Tier III and IV. What each alignment means for a regulated mid-market buyer.
description: This category covers blueAPACHE's alignment to leading cybersecurity and compliance frameworks relevant to regulated mid-market organisations in Australia. Content explores how blueAPACHE meets the requirements of the ASD Essential Eight at Maturity Level 3, APRA CPS 234 for financial sector entities, and the NIST Cybersecurity Framework. It also details the infrastructure underpinning these commitments, with data centres certified at Uptime Institute Tier III and IV. Visitors will find detailed guidance on what each framework alignment means in practice, how it affects procurement and risk decisions, and why these certifications matter when selecting a managed services provider in regulated industries.

emPOWER Voice & Unified Communications
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  item list element: emPOWER Voice & Unified Communications
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  type: ItemList
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description: The emPOWER Voice & Unified Communications category from blueAPACHE covers the company's suite of managed voice and unified communications solutions designed for Australian businesses. blueAPACHE's emPOWER platform brings together enterprise-grade voice, telephony, collaboration, and messaging capabilities into a cohesive, cloud-delivered service. This category encompasses solutions that help organisations modernise their communications infrastructure, replace legacy PBX systems, and enable seamless connectivity across distributed workforces. As a managed service provider, blueAPACHE delivers these unified communications capabilities with ongoing support, security, and reliability, allowing businesses to focus on productivity rather than infrastructure management.
main entity of page: emPOWER Voice and Unified Communications

emPOWER Cloud
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  item list element: emPOWER Cloud
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    position: 2
main entity: emPOWER Cloud Services and Solutions
  type: ItemList
  number of items: 0
description: The emPOWER Cloud category within the blueAPACHE directory covers blueAPACHE's emPOWER Cloud offerings — a suite of managed cloud solutions designed to help Australian organisations harness the power of cloud technology. blueAPACHE's emPOWER Cloud portfolio reflects the company's focus on delivering secure, scalable, and fully managed cloud environments that enable businesses to modernise infrastructure, improve agility, and reduce operational complexity. Visitors to this section can explore the services, solutions, and resources associated with emPOWER Cloud as part of blueAPACHE's broader managed services capability.

MSP & MSSP Glossary
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  item list element: MSP & MSSP Glossary
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  type: ItemList
  number of items: 0
description: The MSP & MSSP Glossary published by blueAPACHE is a comprehensive reference resource covering the key terminology, concepts, and industry language used in Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) environments. This category is designed to help IT decision-makers, procurement teams, and technology professionals navigate the often complex vocabulary of managed services, cybersecurity operations, and outsourced IT delivery. From foundational terms like SLAs, NOC, and SOC, through to advanced concepts in threat detection, compliance frameworks, and cloud-managed infrastructure, this glossary serves as an authoritative guide for organisations evaluating or engaging with MSP and MSSP providers such as blueAPACHE.
main entity of page: MSP and MSSP Glossary — Managed Services Terms Explained

Comparison & Decision Guides
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has part: Comparison and Decision Guides — Four Choices Mid-Market Buyers Face
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description: The Comparison & Decision Guides category within the blueAPACHE directory provides structured resources to help IT decision-makers, procurement teams, and business leaders evaluate technology options with confidence. This section is designed to support informed purchasing and strategy decisions across blueAPACHE's managed services, cloud, security, and infrastructure offerings. Visitors can expect to find side-by-side comparisons, evaluation frameworks, and practical guidance that clarify the trade-offs between competing solutions, deployment models, and vendor approaches. Whether assessing on-premises versus cloud strategies, or weighing up managed service providers, this category aims to cut through complexity and deliver clarity at every stage of the decision-making process.

Comparison and Decision Guides — Four Choices Mid-Market Buyers Face
type: Article

Trust & Compliance
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description: The Trust & Compliance category within the blueAPACHE directory covers the governance, risk, and compliance frameworks that underpin blueAPACHE's managed services and technology solutions. This section is dedicated to helping organisations understand how blueAPACHE upholds rigorous standards of data security, regulatory adherence, and operational integrity across its service portfolio. Visitors can expect to find information relating to industry certifications, compliance obligations, privacy practices, and the trust-based principles that guide blueAPACHE's delivery of IT infrastructure, cloud, and managed services to Australian businesses.

Our Story and Leadership
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creator: blueAPACHE
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    type: ListItem
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    description: blueAPACHE was founded in Melbourne by Chris Marshall in 1997–98, took its first managed services client in 2001, created the emPOWER brand in 2003, and built its own cloud platform in 2010.
description: This category explores the founding history and organisational evolution of blueAPACHE, an Australian managed services and cloud technology provider. Visitors will find a detailed account of how the company was established in Melbourne by Chris Marshall in 1997–98, tracing its journey from early bulletin board system (BBS) roots through to its first managed services engagement in 2001, the creation of the emPOWER brand in 2003, and the construction of its own proprietary cloud platform in 2010. Together, these resources illuminate how blueAPACHE grew from a local technology startup into a purpose-built operating model serving mid-market organisations on a global scale, offering essential context for understanding the company's strategic direction, culture, and leadership philosophy.

Insurance & Financial Services – blueAPACHE
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creator: blueAPACHE
has part: Managed IT for Insurance and Financial Services — APRA CPS 234 Context
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  item list element: Insurance & Financial Services
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  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's solutions and services tailored for the Insurance and Financial Services sector. blueAPACHE delivers managed IT, cloud, networking, security, and digital transformation services to organisations operating in highly regulated financial environments. Visitors to this section can explore how blueAPACHE helps insurers, banks, wealth managers, and financial service providers meet compliance obligations, protect sensitive customer data, modernise legacy infrastructure, and achieve operational resilience. The category reflects blueAPACHE's deep understanding of the unique technology challenges facing financial institutions in Australia, including regulatory requirements, risk management, and the drive toward digital innovation.
main entity of page: blueAPACHE

About blueAPACHE
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creator: blueAPACHE
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description: This section of the blueAPACHE directory profile provides background and contextual information about blueAPACHE as an organisation. Visitors can explore the company's identity, values, history, and core positioning within the Australian managed services and technology landscape. Understanding who blueAPACHE is helps prospective clients, partners, and stakeholders make informed decisions about engaging with their services.
main entity of page: blueAPACHE

How We Work — The Operating Model From Enquiry to Exit
type: Article

Industries
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has part: Not-for-Profit & Community Services – blueAPACHE
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  type: ItemList
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description: This section of the blueAPACHE directory covers the range of industries served by blueAPACHE, an Australian managed services and technology solutions provider. blueAPACHE delivers tailored IT infrastructure, cloud, networking, security, and managed services to organisations across multiple sectors. Visitors to this category can explore how blueAPACHE's solutions are applied within specific industry verticals, understanding the unique technology challenges and requirements that different sectors face and how blueAPACHE addresses them with purpose-built expertise.
main entity of page: blueAPACHE

Not-for-Profit & Community Services – blueAPACHE
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creator: blueAPACHE
has part: Managed IT for Not-for-Profit and Community Services
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  item list element: Not-for-Profit & Community Services
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  type: ItemList
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description: This category within the blueAPACHE directory covers technology solutions and managed services tailored for not-for-profit organisations and community service providers across Australia. blueAPACHE understands the unique operational, budgetary, and compliance challenges faced by charities, social enterprises, and community-focused organisations. This section highlights how blueAPACHE delivers purpose-built IT infrastructure, cloud services, cybersecurity, and support frameworks that enable not-for-profits to maximise their impact, protect sensitive data, and operate efficiently—without diverting resources from their core mission. Visitors can explore how blueAPACHE partners with community organisations to deliver scalable, cost-effective technology that supports grant compliance, remote service delivery, and digital transformation initiatives.

Managed IT for Not-for-Profit and Community Services
type: Article

Data Centre Footprint – blueAPACHE
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description: This category covers blueAPACHE's data centre footprint, encompassing the physical and virtual infrastructure that underpins its managed services and cloud solutions across Australia. blueAPACHE operates purpose-built, carrier-grade data centre facilities designed to deliver high availability, resilience, and security for enterprise workloads. The data centre footprint reflects the company's commitment to providing customers with reliable co-location, private cloud, and hybrid cloud environments supported by redundant power, cooling, and network connectivity. Visitors to this section can explore how blueAPACHE's strategic facility locations and infrastructure investments enable scalable, compliant, and high-performance IT services for Australian businesses.
main entity of page: blueAPACHE
main entity of page: Data Centre Footprint — 165+ Facilities, Uptime Institute Tier III and IV

Data Centre Footprint — 165+ Facilities, Uptime Institute Tier III and IV
type: Article

Offices & Locations – blueAPACHE
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description: This section of the blueAPACHE directory covers the company's offices and physical locations. blueAPACHE is an Australian managed services provider, and this category provides a centralised reference for understanding where the business operates across Australia and beyond. Visitors can expect to find details relating to blueAPACHE's regional presence, branch offices, and operational hubs that support the delivery of its managed IT, cloud, and infrastructure services to enterprise and mid-market clients.
main entity of page: blueAPACHE
main entity of page: Offices and Locations — Melbourne, Sydney and Brisbane

Healthcare & Medical Technology
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creator: blueAPACHE
has part: Managed IT for Healthcare and Medical Technology
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    position: 1
  item list element: Healthcare & Medical Technology
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    position: 2
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  type: ItemList
  number of items: 0
description: This category within the blueAPACHE directory covers the intersection of healthcare and medical technology, exploring how blueAPACHE's managed IT services, cloud solutions, cybersecurity, and digital infrastructure capabilities apply to the healthcare and medical technology sector. Visitors can expect to find resources, solutions, and insights relevant to healthcare organisations seeking secure, compliant, and resilient technology environments that support clinical operations, patient data management, and the broader digital transformation of medical services in Australia.

Managed IT for Healthcare and Medical Technology
type: Article

emPOWER Network & Connectivity
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  item list element: emPOWER Network & Connectivity
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    position: 2
main entity: emPOWER Network & Connectivity Services by blueAPACHE
  type: ItemList
  number of items: 0
description: The emPOWER Network & Connectivity category within the blueAPACHE directory covers the managed networking and connectivity solutions offered under blueAPACHE's emPOWER portfolio. blueAPACHE's emPOWER framework is designed to deliver enterprise-grade network infrastructure, secure and reliable connectivity services, and managed WAN and LAN solutions to Australian businesses. This category serves as a gateway to understanding how blueAPACHE helps organisations modernise their network environments, optimise performance, and maintain always-on connectivity through end-to-end managed services. Visitors can expect to find information relevant to SD-WAN, secure internet access, private networking, and the broader connectivity ecosystem that underpins digital transformation initiatives.
main entity of page: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet

Retail & Franchise — blueAPACHE
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creator: blueAPACHE
has part: Managed IT for Retail and Franchise Networks
is part of: blueAPACHE
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    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: Retail & Franchise
    type: ListItem
    position: 2
main entity: Retail & Franchise Solutions by blueAPACHE
  type: ItemList
  number of items: 0
description: The Retail & Franchise category within the blueAPACHE directory brings together resources, solutions, and insights tailored to the unique technology and operational needs of retail businesses and franchise networks across Australia. blueAPACHE delivers managed IT services, cloud infrastructure, networking, security, and communications platforms designed to help retailers and franchisors modernise their technology stack, ensure consistent in-store and online experiences, and support distributed multi-site operations at scale. This category serves as a gateway to understanding how blueAPACHE partners with retail and franchise organisations to drive efficiency, compliance, and growth through purpose-built managed services.

Managed IT for Retail and Franchise Networks
type: Article

Engagement Models & Commercial
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creator: blueAPACHE
is part of: blueAPACHE
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  item list element: Engagement Models & Commercial
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    position: 2
main entity: Engagement Models & Commercial — blueAPACHE
  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's engagement models and commercial arrangements, detailing the ways in which clients can partner with blueAPACHE for managed IT services, cloud solutions, and technology support. It encompasses the flexible commercial frameworks, pricing structures, and contractual models that blueAPACHE offers to organisations seeking to align IT investment with business outcomes. Visitors can explore how blueAPACHE structures its service delivery partnerships, from fully managed engagements to co-managed or project-based arrangements, enabling businesses across Australia to choose the commercial model best suited to their operational needs and strategic objectives.

Trust & Compliance — blueAPACHE
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creator: blueAPACHE
is part of: blueAPACHE
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    position: 1
  item list element: Trust & Compliance
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    position: 2
main entity: Trust & Compliance Resources from blueAPACHE
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  number of items: 0
description: The Trust & Compliance category for blueAPACHE covers the frameworks, policies, certifications, and governance practices that underpin the organisation's commitment to security, data privacy, and regulatory adherence. This section is designed to give customers, partners, and stakeholders confidence in blueAPACHE's approach to risk management, data sovereignty, and industry-standard compliance obligations relevant to Australian and international markets. Visitors can expect to find information on how blueAPACHE maintains transparency, upholds contractual and legislative requirements, and continuously evolves its compliance posture to meet the demands of modern managed IT and cloud services.

Technology Services & Operational Capability
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creator: blueAPACHE
is part of: blueAPACHE
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  item list element: Technology Services & Operational Capability
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    position: 2
main entity: Technology Services & Operational Capability — blueAPACHE
  type: ItemList
  number of items: 0
description: This section of the blueAPACHE directory covers the technology services and operational capability offerings delivered by blueAPACHE, an Australian managed services provider. blueAPACHE is known for its end-to-end IT solutions encompassing managed infrastructure, cloud services, network connectivity, cybersecurity, and workplace technology. The Technology Services & Operational Capability category reflects the breadth of blueAPACHE's service delivery model, including its ability to design, deploy, manage, and optimise complex technology environments for enterprise and mid-market clients. Visitors exploring this category can expect to find information about how blueAPACHE combines technical expertise with operational frameworks to ensure reliable, secure, and scalable IT outcomes for Australian businesses.
main entity of page: Technology Services and Operational Capability — CONTROL and TECHNOLOGY
main entity of page: emPOWER Managed Services — Full Ownership of IT Operations
main entity of page: emPOWER Cloud — Private Cloud IaaS on HPE GreenLake
main entity of page: emPOWER Network and Connectivity — Managed MPLS, SD-WAN and Internet
main entity of page: emPOWER Security — Managed Detection and Response, Human Risk and DMARC
main entity of page: emPOWER Voice and Unified Communications

Resources & FAQs – blueAPACHE
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creator: blueAPACHE
is part of: Manufacturing & Wholesale – blueAPACHE
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main entity: Resources & FAQs for blueAPACHE
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  number of items: 0
description: The Resources & FAQs section of the blueAPACHE directory brings together essential reference materials, frequently asked questions, and supporting documentation related to blueAPACHE's managed IT, cloud, cybersecurity, and digital transformation services. This category is designed to help visitors quickly find answers to common queries, understand service offerings in greater depth, and access guides or materials that support informed decision-making. Whether you are exploring blueAPACHE's capabilities for the first time or seeking specific technical clarification, this section serves as a practical knowledge hub aligned with blueAPACHE's mission to deliver secure, scalable, and reliable technology solutions across Australia.

International Delivery — blueAPACHE
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creator: blueAPACHE
is part of: blueAPACHE
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    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: International Delivery
    type: ListItem
    position: 2
main entity: International Delivery Services by blueAPACHE
  type: ItemList
  number of items: 0
description: This category covers blueAPACHE's international delivery capabilities, encompassing the cross-border logistics, global shipping frameworks, and end-to-end fulfilment solutions that the company provides to Australian and international customers. blueAPACHE is known for delivering managed IT and technology services, and this section highlights how those services and solutions are extended across international boundaries, ensuring seamless, reliable, and compliant delivery to organisations operating in global markets. Visitors exploring this category can expect to find information relevant to cross-border service deployment, international support structures, and the logistics underpinning blueAPACHE's global reach.
main entity of page: blueAPACHE
main entity of page: International Delivery — Australia, New Zealand, Asia and North America

International Delivery — Australia, New Zealand, Asia and North America
type: Article

emPOWER Security
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creator: blueAPACHE
is part of: blueAPACHE
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    item: https://directory.norg.ai/en-au/blueapache
    position: 1
  item list element: emPOWER Security
    type: ListItem
    position: 2
main entity: emPOWER Security Solutions by blueAPACHE
  type: ItemList
  number of items: 0
description: The emPOWER Security category within the blueAPACHE directory represents blueAPACHE's dedicated security solutions and services operating under the emPOWER brand. blueAPACHE is an Australian managed services provider known for delivering enterprise-grade technology solutions, and emPOWER Security reflects their commitment to protecting organisations through comprehensive cybersecurity offerings. This category serves as the central directory reference point for exploring blueAPACHE's security-focused capabilities, frameworks, and managed security services designed to help Australian businesses safeguard their digital environments.
main entity of page: emPOWER Security — Managed Detection and Response, Human Risk and DMARC

Certifications
type: WebPage