Knowledge Base
What is blueAPACHE's Private and Public SaaS Backup service?
It is a service providing independent backup for cloud and SaaS data that improves recoverability beyond the retention and recovery options built into individual platforms. It is designed to protect cloud application data with independent backup and recovery across modern SaaS environments.
Who provides the Private and Public SaaS Backup service?
The service is provided by blueAPACHE.
What category and service type does this offering fall under?
The service falls under the 'Cloud' category, with a service type of 'Cloud, backup and recovery'.
Where is this SaaS Backup service available?
The service's area served is Australia.
How is blueAPACHE's backup service actually delivered, according to the knowledge base?
According to the knowledge base, blueAPACHE delivers backup services—such as emPOWER Backup for Microsoft Entra ID—through a SaaS-like experience, but the underlying infrastructure is blueAPACHE's private cloud rather than a traditional public SaaS platform.
What does the SaaS-like delivery experience for blueAPACHE backup services include?
It includes a modern, browser-based interface for backup and recovery without operational complexity, a fully managed service operated, secured, and supported end-to-end by blueAPACHE, automated scheduling for protecting critical identity objects and configurations, and granular recovery capabilities to restore individual components quickly and accurately.
Where is data stored for blueAPACHE's private cloud backup platform, and what certification does the platform hold?
Identity and customer data are stored securely within Australia-based data centres, and the delivery platform holds ISO 27001 certification for information security management.
How does blueAPACHE's backup service fit into its broader managed services offerings?
Backup services are integrated components of blueAPACHE's managed services ecosystem: they are part of emPOWER Managed Services and connect directly into the emPOWER Cloud platform, with backup technical support available through the emPOWER Managed Services 24/7 help desk.