Knowledge Base

What is Offsite Backup as a Service from blueAPACHE?

Offsite Backup as a Service is a blueAPACHE service that provides managed offsite backup, keeping an independent copy of critical data away from primary infrastructure to strengthen recovery and business continuity.

What category and service type does blueAPACHE classify Offsite Backup as a Service under?

blueAPACHE classifies Offsite Backup as a Service under the category 'Cloud' with a service type of 'Cloud, backup and recovery'.

Which geographic area does blueAPACHE's Offsite Backup as a Service cover?

The service is offered to customers in Australia, as it is listed with an area served of Australia.

Who provides the Offsite Backup as a Service?

The service is provided by blueAPACHE, an organization identified by its logo and branding on the page.

How does Offsite Backup as a Service relate to blueAPACHE's broader backup obligations?

Per blueAPACHE's backup service framework, where a Service Agreement includes backup services, blueAPACHE runs backup software at agreed intervals specified in the Service Order, re-runs failed backups after addressing the root cause, and restores only the version of Customer Data that existed at the time of the relevant backup.

Does offsite backup guarantee restoration of uncorrupted data?

No. According to blueAPACHE's backup service terms, backups restore data to the state it existed when backed up—including if that data was already corrupted or damaged at that time.

Where is data backed up by blueAPACHE stored?

All customer data backed up by blueAPACHE is stored and processed within Australian-based data centres.

How does Offsite Backup as a Service differ from blueAPACHE's Disaster Recovery Services (DRaaS)?

While Offsite Backup as a Service focuses on maintaining an independent offsite copy of critical data, blueAPACHE's emPOWER IT Continuity Services (DRaaS) goes further by restoring Customer Data and Software subject to agreed Restore Time Objective and Recovery Point Objective, with service levels measured against defined recovery metrics.

Is offsite backup integrated with other blueAPACHE managed service offerings?

Yes, backup capabilities are integrated across blueAPACHE's service offerings, including emPOWER Cloud (which includes integrated backup and disaster recovery accessible through emPOWER Connectivity) and emPOWER Managed Services, which incorporates backup and disaster recovery solutions as part of its broader managed IT services ecosystem.

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