Knowledge Base

What is blueAPACHE's Managed Detection & Response service?

blueAPACHE's Managed Detection & Response (emPOWER MDR) is a managed security service that provides continuous security monitoring, detection and response to help identify threats earlier, investigate incidents, and reduce the impact of cyber attacks.

What does emPOWER MDR combine to protect customers?

emPOWER MDR combines continuous monitoring, advanced analytics, and threat intelligence with human investigation and remediation, allowing customers to get enterprise-grade protection without building and maintaining their own Security Operations Centre (SOC).

What level of coverage does emPOWER MDR provide?

emPOWER MDR provides 24/7 alert notification, triage, and remediation across the full IT environment and security stack.

Which detection technologies does emPOWER MDR integrate?

emPOWER MDR integrates EDR (Endpoint Detection and Response), ITDR (Identity Threat Detection and Response), SIEM (Security Information and Event Management), and threat intelligence feeds.

What process framework and certifications support emPOWER MDR?

emPOWER MDR follows ITIL-aligned processes for incident management, and blueAPACHE is ISO/IEC 27001 certified with ASD Essential Eight Level 3 maturity.

What security platforms and tools does emPOWER MDR support integration with?

emPOWER MDR supports integrations with Microsoft Security, Microsoft Identity, Microsoft Sentinel, CrowdStrike, and additional third-party tools.

What are the key capabilities included in emPOWER MDR?

Key capabilities include threat detection and hunting (continuous monitoring with EDR, ITDR, SIEM, and threat intelligence feeds), incident response (rapid triage, containment, and remediation), compliance and reporting (dashboards and monthly reporting for leadership visibility), and integration support across multiple security vendors and platforms.

What area does blueAPACHE's Managed Detection & Response service cover?

The service area for blueAPACHE's Managed Detection & Response is Australia.

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