Knowledge Base
What is Advanced Infrastructure Managed Services from blueAPACHE?
Advanced Infrastructure Managed Services is a blueAPACHE service that provides advanced management for critical infrastructure across servers, storage, virtualisation and data centre environments, backed by specialist operational expertise.
What areas of infrastructure does this blueAPACHE service manage?
The service manages critical servers, storage, virtualisation and data centre infrastructure, supported by specialist managed services and operational support.
Under what framework does blueAPACHE deliver advanced infrastructure managed services?
blueAPACHE delivers advanced infrastructure managed services through its emPOWER Managed Services framework, which covers complete network and infrastructure monitoring and management.
What is the full lifecycle covered by blueAPACHE's infrastructure management offering?
The offering covers the full lifecycle of infrastructure and devices, including provisioning, maintenance, management, and performance reporting.
What integrated components make up blueAPACHE's infrastructure management offering?
The offering includes Server and Desktop Management, Network and Infrastructure Management, Backup and Disaster Recovery, and Application Management, providing end-to-end accountability across the IT environment.
How does emPOWER Cloud relate to blueAPACHE's advanced infrastructure managed services?
Advanced infrastructure management is enhanced through integration with emPOWER Cloud, blueAPACHE's ISO 27001-certified private and hybrid cloud IaaS platform, with the emPOWER Network connecting directly into emPOWER Cloud to enable seamless connectivity and unified management from desktop to data centre.
What support model backs blueAPACHE's infrastructure managed services?
The service is delivered with 24/7 global support offering unlimited access to technical experts across desktop, server, telephony, networking, cloud, backup and security support, along with a dedicated account team for each customer.
What is the service type and provider organization for this offering?
The service type is proactive IT support and monitoring, provided by the organization blueAPACHE.
In which region is blueAPACHE's Advanced Infrastructure Managed Services offered?
The service area served is Australia.