Knowledge Base

What is the purpose of blueAPACHE's Privacy Policy page?

The page explains how blueAPACHE (Blue Apache Pty Ltd) collects, uses, stores and protects personal information, along with the privacy rights and choices available to individuals.

What is the legal name of the organization behind blueAPACHE?

The organization's legal name is Blue Apache Pty Ltd, operating under the alternate name blueAPACHE.

What is the customer support contact phone number listed for blueAPACHE?

The customer support contact number is +61-3-8696-9369, serving the Australia (AU) area.

Under what law must blueAPACHE and its customers handle Personal Information?

Under Clause 18.1 of blueAPACHE's General Terms and Conditions v3.6, both blueAPACHE and its customers must comply with the Privacy Act 1988 (Cth), including any subordinate legislative instruments or regulations, as though they were bound by it even if they would not otherwise be classified as APP entities.

For what purposes can Personal Information be collected, used, or disclosed under blueAPACHE's terms?

Under Clause 18.2, Personal Information may only be collected, used, and disclosed for performing rights and obligations under the Service Agreement and for administrative tasks tied to service performance, such as invoicing, payment, contract management, risk management, insurance, renewals, delivery, maintenance, and support.

Is Personal Information allowed to be used for marketing or profiling under blueAPACHE's policy?

No. Marketing or profiling purposes are explicitly prohibited uses of Personal Information under Clause 18.2 of the General Terms and Conditions.

How is Personal Information restricted from being disclosed to personnel?

Personal Information may only be disclosed to personnel on a minimum-necessary basis, as required by law, or with prior written consent from the other party.

What are blueAPACHE's data breach notification requirements?

Under Clause 18.4, if an eligible data breach occurs involving Personal Information provided by the other party, the breaching party must notify immediately and within 24 hours of discovery. The notification must include all information required by the Privacy Act for the Office of the Australian Information Commissioner and affected individuals, and the breaching party must cooperate with the investigation.

Do blueAPACHE's Privacy Act obligations apply only to entities legally classified as APP entities?

No. The contractual obligation to comply with the Privacy Act 1988 (Cth) under Clause 18.1 applies even to parties who would not otherwise be classified as APP (Australian Privacy Principles) entities.

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