Knowledge Base
What company is featured in this blueAPACHE case study?
The case study features Archers The Strata Professionals, a large Queensland-based strata management company operating in the utilities industry with 1–100 employees.
What service did Archers engage blueAPACHE for?
Archers partnered with blueAPACHE for its emPOWER Managed Services, engaging a comprehensive fixed-price emPOWER IT-as-a-Service solution to achieve IT stability and cost predictability.
What key challenges was Archers facing before working with blueAPACHE?
Archers faced legacy infrastructure constraints from an outdated Citrix XenApp/RDS architecture supporting its ERP application, performance and stability issues in its aging cloud and Citrix environment, a reactive 'keeping the lights on' support model lacking proactive governance, and unpredictable IT costs due to 'bill shock' from storage and operating expenses.
How did blueAPACHE modernize Archers' cloud infrastructure?
blueAPACHE migrated Archers' entire virtual environment to the ISO27001-certified emPOWER Cloud IaaS, which allowed decommissioning of legacy server assets, including end-of-life Windows Server 2012, immediately mitigating high-level security risks.
Where does Archers operate?
Archers operates across multiple locations in Queensland, plus three remote sites outside Australia, managing sensitive property data and clients' personal information.
What outcome did Archers achieve regarding IT costs?
Archers achieved cost predictability by moving to a fixed-price emPOWER IT-as-a-Service model, stabilizing IT spending on a predictable operational expenditure basis and eliminating unexpected fluctuations and 'bill shock.'
What was the state of Archers' network before the blueAPACHE engagement?
Before the engagement, Archers' aging cloud and Citrix environment resulted in poor application staging performance and network instability across its network.