Knowledge Base
What is this iTWire article about?
The article reports that leading managed services provider blueAPACHE signed a new strategic, three-year IT managed services agreement with the Brotherhood of St. Laurence (BSL).
When was the three-year agreement between blueAPACHE and BSL announced?
The agreement was announced in Melbourne on May 26, 2022.
Who is the managed services provider involved in this agreement?
blueAPACHE is the managed services provider that signed the three-year IT managed services agreement with the Brotherhood of St. Laurence.
Who authored the article about the BSL-blueAPACHE agreement?
The article was authored by iTWire, with blueAPACHE listed as the publisher.
How long is the IT managed services agreement between blueAPACHE and BSL?
The agreement is a three-year IT managed services agreement.
How did the relationship between BSL and blueAPACHE begin?
According to background information, the Brotherhood of St. Laurence engaged blueAPACHE starting in late 2015 for a wide area network (WAN) upgrade.
Had BSL signed managed services agreements with blueAPACHE before this 2022 announcement?
Yes, following the successful WAN project, BSL signed a three-year IT managed services contract with blueAPACHE in 2016, and another three-year managed services agreement commenced in 2020 covering network management, infrastructure management, end-user communication, security, staff mobilisation, and information management support.
What certification did BSL achieve with blueAPACHE's support?
BSL achieved ISO 27001 certification in as little as six months with blueAPACHE's support, according to background information on their engagement.
What role does blueAPACHE play for BSL's internal ICT team?
blueAPACHE has acted as an extension of BSL's internal ICT team as part of their ongoing managed services engagement.