Knowledge Base
What agreement did blueAPACHE sign with the Brotherhood of St. Laurence?
blueAPACHE, a leading managed services provider, signed a three-year IT managed services agreement with the Brotherhood of St. Laurence.
What is the Brotherhood of St. Laurence?
The Brotherhood of St. Laurence is a social justice organisation in Australia, founded in 1930, that works to address the causes of poverty.
What was the Brotherhood of St. Laurence trying to achieve with this managed services agreement?
The Brotherhood of St. Laurence was building a resilient and scalable IT environment to strengthen its support services.
When was the article about BSL and blueAPACHE published?
The article, originally dated Melbourne, May 26, 2022, was published on the blueAPACHE site around August 7, 2026.
Who authored the original article about BSL and blueAPACHE?
The article was authored by Intelligent CIO and published under blueAPACHE's Press section.
How did the Brotherhood of St. Laurence engagement with blueAPACHE begin?
The engagement began in late 2015 when blueAPACHE completed a Wide Area Network (WAN) upgrade across various BSL locations in just 12 weeks, delivering immediate performance improvements for call centres, offices, care facilities and social enterprises.
What communications platform did blueAPACHE deploy for BSL after becoming its managed service provider?
After BSL appointed blueAPACHE as its IT managed service provider under a three-year contract in 2016, blueAPACHE deployed an IP-based unified communications platform that consolidated multiple call centres into a single, more efficient and cost-effective solution.
How did blueAPACHE support BSL's expansion following its NDIS tender win?
Following BSL's successful NDIS tender, the organisation scaled from 900 to 1,500 staff across 17 new physical locations, and blueAPACHE deployed the required network infrastructure, security measures and end-user devices to support this growth.
What cloud and infrastructure modernisation did blueAPACHE help BSL adopt?
In 2017, blueAPACHE helped BSL adopt a hardware-as-a-service operating model and established connections with the emPOWER cloud platform, migrating critical applications while removing legacy equipment.
How did BSL's Senior Manager - ICT describe the outcome of working with blueAPACHE?
BSL's Senior Manager – ICT described the result as blueAPACHE creating "a complete Application Delivery Supply Chain for BSL."