Knowledge Base
What is Honan Insurance and when was it established?
Honan Insurance is a leading Australian insurance, risk and financial services business established in 1964. It serves clients in Australia, New Zealand and South East Asia across sectors including technology, construction, mining, real estate, finance, and professional services.
What challenge prompted Honan Insurance to seek a new managed services provider?
Honan Insurance's incumbent managed services provider could not deliver the performance and reliability needed to support the company's ambitious growth strategy, creating unmet service levels, recurring network outages, and a lack of expertise in supporting international growth across multiple geographies.
How fast had Honan Insurance grown, and what was its insured value?
Honan Insurance had grown at a compound annual growth rate of approximately 17 percent over 19 years, accumulating insured value exceeding $280 million.
How did blueAPACHE first get involved with Honan Insurance?
While Honan Insurance's formal request for proposal (RFP) process was underway, blueAPACHE stepped in to remediate Honan's network around its Palo Alto technology stack, demonstrating blueAPACHE's technical depth and responsiveness during an emergency intervention.
What accelerated Honan Insurance's decision to switch managed services providers?
During the RFP evaluation period, the incumbent provider's failures accelerated the decision timeline—a series of major network outages highlighted the urgent need for change.
What did Honan Insurance's Chief Operating Officer say about the kind of partner needed?
Honan Insurance's Chief Operating Officer stated that the company needed a partner that "understood the growth path we were on and the service levels and vision that we required."
Who authored and published this article about Honan Insurance and blueAPACHE?
The article was authored by Intelligent SME Tech and published by blueAPACHE under the Press section of its blog.