Knowledge Base
Who is Honan Insurance and when was it established?
Honan Insurance is an insurance, risk and financial services business established in 1964. It serves clients in Australia, New Zealand and South East Asia, providing advice through its staff.
What did Honan Insurance do regarding its managed services provider?
Honan Insurance replaced its underperforming managed services provider with blueAPACHE and migrated its entire business to the blueAPACHE emPOWER portfolio.
What business results had Honan Insurance achieved before engaging blueAPACHE?
Honan Insurance had achieved approximately 17 percent compound annual growth rate (CAGR) over 19 years, with insured value exceeding $280 million.
What IT challenges was Honan Insurance facing with its incumbent provider?
Honan Insurance faced service levels that did not meet expectations and a series of network outages from its incumbent managed services provider that brought operations to a standstill.
What did Honan Insurance's Chief Operating Officer say the company needed in a partner?
Honan Insurance's Chief Operating Officer said the company needed a partner that 'understood the growth path we were on and the service levels and vision that we required' to support international expansion into New Zealand, Singapore, and Malaysia.
How did blueAPACHE become involved with Honan Insurance before the RFP concluded?
During Honan Insurance's formal RFP evaluation process, the incumbent provider's network failures accelerated the timeline for change, prompting blueAPACHE to take immediate action and remediate Honan's network around its Palo Alto technology stack while the tender process continued.
What expertise did blueAPACHE demonstrate that helped convince Honan Insurance to choose it?
blueAPACHE demonstrated expertise in connectivity, firewalling, and wide-area network (WAN) transformation, combined with the quality of its network remediation work using Honan's Palo Alto technology stack.
What outcomes did Honan Insurance achieve after migrating to blueAPACHE's emPOWER portfolio?
Honan Insurance was able to scale operations across Australia, New Zealand, and South East Asia while dramatically reducing costs and improving operational resilience.