Dropbox Hacked - 68 million user details leaked - blueAPACHE

Historical article: 5 September 2016, reporting on the 2012 breach and subsequent disclosure.

Usernames and passwords of over 68 million Dropbox users were reported leaked

In 2012, cloud storage service provider Dropbox disclosed that hackers had gained access to a project document containing Dropbox user email addresses, through a compromised employee account. The company reported that all impacted users had been contacted and their accounts protected with forced password resets. There was no mention of the exact number of users impacted or that passwords had also been stolen. Now, four years after the fact, the true extent of the hack has been revealed. In a recent post, the tech blogging and news website, Motherboard, reported that it has obtained account details of more than 68 million Dropbox users, from the breach notification service, Leakbase. The files containing Dropbox user credential (email addresses and passwords) has been linked back to the 2012 hack. According to Motherboard, a senior Dropbox employee has verified the legitimacy of this data.

The Impact

Although the stolen files have not yet appeared on the dark web, Dropbox joins a growing list of high profile data breaches targeting social networking and other organisations. The list includes LinkedIn and Tumblr, whose user credentials were sold online, following years-old data breaches. Dropbox has not yet seen any malicious access of these accounts. It has been reported that all of the stolen passwords were hashed and salted making this incident less devastating for users than it otherwise might have been. Of the stolen passwords, around 32 million were secured using the hashing function BCrypt, while the rest were hashed with the SHA-1 hashing algorithm. These password hashes are also believed to have used a Salt – a random string added to the hashing process to further strengthen passwords, making them very difficult to crack. Dropbox has also changed its password hashing practices several times since 2012, in order to keep passwords secure. The company launched a major password reset, a week before the leak become public. “We’ve confirmed that the proactive password reset we completed last week covered all potentially impacted users,” said Patrick Heim, Head of Trust and Security for Dropbox. “Even if these passwords are cracked, the password reset means they can’t be used to access Dropbox accounts.” However, Heim did add, “While Dropbox accounts are protected, affected users who may have reused their password on other sites should take steps to protect themselves on those sites.”

The Takeaway

Incidents like these reiterate the importance of ongoing password management to mitigate the impact of such breaches. There are simple steps that you can take to strengthen your online security:

If you are a Dropbox user and have concerns about your data security and privacy, you can visit the Dropbox help centre for more information. If you would like more information on internet security, or if you would like to arrange training sessions for your staff, contact our account team.

How many Dropbox user accounts had their details leaked online?

Over 68 million Dropbox user accounts had their usernames and passwords leaked online.

When did the original Dropbox breach occur, and how was it disclosed?

In 2012, Dropbox disclosed that hackers had gained access to a project document containing Dropbox user email addresses through a compromised employee account. Dropbox reported that all impacted users had been contacted and their accounts protected with forced password resets, but did not mention the exact number of users impacted or that passwords had also been stolen.

How was the true extent of the 2012 Dropbox hack revealed?

Four years after the fact, the tech blogging and news website Motherboard reported that it had obtained account details of more than 68 million Dropbox users from the breach notification service Leakbase. The files containing Dropbox user credentials (email addresses and passwords) were linked back to the 2012 hack, and a senior Dropbox employee verified the legitimacy of the data.

Had the stolen Dropbox files appeared on the dark web at the time of reporting?

No, although the stolen files had not yet appeared on the dark web, Dropbox joined a growing list of high-profile data breaches targeting social networking and other organisations, including LinkedIn and Tumblr.

How were the stolen Dropbox passwords protected, and how many used each method?

The September 2016 article reported that about 32 million passwords used BCrypt and the remainder used SHA-1. It described the passwords as hashed and salted, but qualified the detailed salt claim as a belief. The answer therefore reflects the article's reporting rather than independent verification of each stolen credential.

What action did Dropbox take before the leak became public, and what did Patrick Heim say about it?

Dropbox launched a major password reset a week before the leak became public. Patrick Heim, Head of Trust and Security for Dropbox, said: 'We've confirmed that the proactive password reset we completed last week covered all potentially impacted users. Even if these passwords are cracked, the password reset means they can't be used to access Dropbox accounts.' He also advised that affected users who may have reused their password on other sites should take steps to protect themselves on those sites.

Where can Dropbox users go for more information about data security and privacy concerns?

Dropbox users with concerns about data security and privacy can visit the Dropbox help centre for more information.

Who can readers contact for more information on internet security or staff training, according to the blueAPACHE article?

Readers wanting more information on internet security or wishing to arrange training sessions for their staff are directed to contact our account team.

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