Knowledge Base
What is Disaster Recovery as a Service (DRaaS)?
Disaster Recovery as a Service is a contracted service offering that provides defined recovery capabilities with specific performance targets. Unlike general business continuity planning, DRaaS focuses specifically on restoring critical data and systems within agreed timeframes and data loss tolerances.
What are the key characteristics of DRaaS?
DRaaS is characterized by defined objectives (measured against Restore Time Objective and Recovery Point Objective), being a contracted service with clearly defined obligations and limitations (unlike ad-hoc backup approaches), and having limited scope—it is specifically limited to restoration of data and software subject to agreed objectives and is not a complete business continuity solution on its own.
What do Restore Time Objective and Recovery Point Objective mean in DRaaS?
Restore Time Objective is the target time to restore services, while Recovery Point Objective is the maximum acceptable data loss, measured as a point in time.
What happens if a service agreement does not include backup or disaster recovery obligations?
If a service agreement does not include backup or disaster recovery obligations, the organization bears the full risk of data loss, liability for that loss is excluded entirely under standard service terms, there is no contractual recourse for data loss, the organization bears 100% of the financial and operational consequences, and recovery costs fall entirely on the organization.
If backup or disaster recovery obligations exist and are breached, what is the liability limited to?
Where backup or disaster recovery obligations do exist and are breached, liability is limited to the cost of restoring data to the latest Recovery Point Objective—not the value of the data itself or the business impact of losing it.
Is DRaaS the same as a complete business continuity solution?
No, DRaaS is specifically limited to restoration of data and software subject to agreed objectives and is not a complete business continuity solution on its own.
Who published the blog post on Disaster Recovery as a Service, and what section does it belong to?
The blog post was published by blueAPACHE and is categorized under the 'News' article section.