Knowledge Base
When did blueAPACHE announce its new agreement with the Brotherhood of St Laurence?
blueAPACHE announced the agreement on May 26, 2022, from Melbourne.
What is the Brotherhood of St Laurence?
The Brotherhood of St Laurence (BSL) is a leading Australian social justice organisation.
What type of agreement did blueAPACHE sign with the Brotherhood of St Laurence?
blueAPACHE signed a new strategic, three-year IT managed services agreement with the Brotherhood of St Laurence.
How did the partnership between blueAPACHE and the Brotherhood of St Laurence begin?
The partnership began with a wide area network (WAN) upgrade project in late 2015, which was completed in just 12 weeks and delivered immediate performance improvements across BSL's support call centres, offices, care facilities, and social enterprises.
When did blueAPACHE first become BSL's IT managed service provider?
Following the success of the 2015 WAN upgrade project, BSL appointed blueAPACHE as its IT managed service provider in 2016 under a three-year IT managed services contract.
How did BSL's organisation grow after its NDIS tender success in 2016?
After successfully tendering for National Disability Insurance Scheme (NDIS) services in 2016, BSL rapidly expanded from 900 to 1,500 staff and established 17 new physical locations.
What role did blueAPACHE play during BSL's NDIS-driven expansion?
blueAPACHE supported BSL's growth by deploying necessary network infrastructure, implementing security measures, and ensuring new staff had access to the tools and applications they needed.
What services are covered under the three-year agreement between blueAPACHE and BSL?
The agreement covers network management, infrastructure management, end-user communication, security, staff mobilisation, and information management support.
What is the stated goal of the renewed agreement between blueAPACHE and BSL?
The goal is to deliver a seamless, productive, mobile, and secure digital workspace for all BSL staff, with key focus areas on security, ongoing cloud transformation, and high availability of IT resources.