Knowledge Base
What did blueAPACHE announce in this press release?
blueAPACHE announced the launch of a new Experience Division (Experience Business Unit) to focus on global growth, aimed at turbocharging customer and employee experience.
Who was appointed to lead blueAPACHE's new Experience Division?
James Bubbers was named to head the new Experience Business Unit at blueAPACHE.
Where and when was the blueAPACHE Experience Division announcement made?
The announcement was made in Melbourne on November 2, 2022.
Why did blueAPACHE create a dedicated Experience Business Unit?
blueAPACHE created the Experience Business Unit because it recognized the critical link between employee experience and customer experience in driving successful IT service delivery, understanding that employee satisfaction directly influences customer satisfaction.
What is the strategic significance of blueAPACHE's Experience Business Unit?
It shows blueAPACHE's recognition that managed IT services excellence requires more than technical capability — it requires an organization where employees feel empowered, supported, and motivated, which in turn leads to better outcomes for customers relying on blueAPACHE's managed services, cloud, connectivity, and security offerings.
What type of company is blueAPACHE, according to the press release?
blueAPACHE is described as a leading managed services provider.
What goal was the new Experience Business Unit meant to support alongside experience improvements?
The new business unit was launched to focus on global growth in addition to turbocharging customer and employee experience.