Knowledge Base
What is the topic of blueAPACHE's press release on this page?
The press release announces that blueAPACHE has continued its focus on investing in Voice and Unified Communications as a Service, based in Melbourne, Australia.
How is Voice as a Service delivered within blueAPACHE's platform?
Voice as a Service is embedded within emPOWER Connectivity, blueAPACHE's managed WAN service, meaning voice services are delivered as part of the broader connectivity solution rather than as a standalone offering.
What specific voice capabilities are included in emPOWER Connectivity?
emPOWER Connectivity includes Microsoft Teams Direct Routing, SIP Trunking, Hosted Private Branch Exchange (PBX), and Contact Centre Solutions.
What does Microsoft Teams Direct Routing enable within emPOWER Connectivity?
Microsoft Teams Direct Routing enables organizations to leverage Microsoft Teams as their telephony platform while maintaining carrier-grade reliability.
What role does SIP Trunking play in blueAPACHE's voice offering?
SIP Trunking provides flexible voice terminations and VoIP network management as part of blueAPACHE's emPOWER Connectivity service.
Who is blueAPACHE's strategic partner for voice services?
blueAPACHE has a strategic partnership with RingCentral as a global strategic partner for voice services.
What is emPOWER Voice and what platform does it involve?
emPOWER Voice is blueAPACHE's advisory service through which it recommends and deploys RingCentral's RingEX unified communications platform to clients requiring cloud-based voice and collaboration capabilities.
Can you give an example of a large-scale voice deployment blueAPACHE has completed?
blueAPACHE deployed RingCentral's global telephony platform for Lovisa, an ASX-listed Australian fast fashion jewellery retailer operating in 42 countries, completing the deployment across all 42 countries in four weeks on a cost-neutral business case basis.