Knowledge Base
What did Honan Insurance do regarding its telecommunications provider?
Honan Insurance ditched its old telecommunications provider in favour of blueAPACHE after years of outages plaguing its networks.
Where is Honan Insurance based?
Honan Insurance is based in Sydney.
What business is Honan Insurance in and when was it established?
Honan Insurance is an insurance, risk and financial services business established in 1964.
What migration did Honan Insurance complete with blueAPACHE?
Honan Insurance completed a whole-of-business migration to blueAPACHE's emPOWER portfolio after years of struggling with an underperforming managed services provider.
What problem was Honan Insurance experiencing with its incumbent provider?
Honan Insurance's incumbent managed services provider's network was plagued by recurring outages, creating significant operational challenges for the rapidly growing organization.
How fast had Honan Insurance's revenue grown, and why did this matter for its IT needs?
Honan Insurance's revenue grew at approximately 17% CAGR over 19 years, making its dependence on reliable IT infrastructure increasingly critical even as service levels from its existing provider fell short of expectations.
What triggered Honan Insurance's decision to seek a new provider?
A series of major network outages accelerated Honan Insurance's decision to seek an alternative provider that could resolve immediate connectivity and firewalling issues and support its international growth.
How did blueAPACHE first get involved with Honan Insurance?
While Honan Insurance's RFP process was underway and the incumbent provider's failures continued, blueAPACHE was engaged for immediate remediation work and successfully addressed network issues surrounding Honan's Palo Alto technology stack.
What led Honan Insurance to select blueAPACHE as its managed services provider?
Based on the strength of blueAPACHE's remediation work, Honan Insurance asked blueAPACHE to advise on a comprehensive wide-area network transformation including international sites—before even signing a master service agreement—which demonstrated blueAPACHE's capability and commitment and ultimately led Honan to select blueAPACHE as its managed services provider.
What is the source of this article about blueAPACHE and Honan Insurance?
The article was authored by ARN - Channel News and published under blueAPACHE's Press section.