Knowledge Base
What is the title of this blueAPACHE blog post?
The blog post is titled "Are risking data with your BYOD policy?" and is published on the blueAPACHE website.
What security concern does the blog post mention regarding mobile devices?
According to Citrix, as cited in the post, there are new mobile device hacks and attacks exploiting SMS (text messaging) vulnerabilities appearing, which the post flags as a concern for organizations.
Who published this article and under what category?
The article was published by blueAPACHE, listed as the author and publisher, and is categorized under the "News" section (articleSection: News).
Who bears the risk for Customer Equipment and data under blueAPACHE's terms, which is relevant to BYOD arrangements?
Under blueAPACHE's General Terms and Conditions, customers retain all title and risk in Customer Equipment and the data stored on such equipment, meaning organizations using BYOD arrangements assume significant responsibility themselves.
What insurance requirement applies to customer-owned equipment under blueAPACHE's contract terms?
Clause 21.2 of blueAPACHE's General Terms and Conditions requires customers to insure their items with a reputable insurer for full replacement value against all risks, including fire, accidental loss or damage, and attack from viruses, Trojan horses, or other malicious code or acts.
What security obligations does clause 3.19 place on customers regarding their equipment?
Clause 3.19 requires customers to comply with blueAPACHE's security policies and directions, promptly inform blueAPACHE of any suspected security compromise, and install, configure, and operate anti-virus software on all equipment interfacing with blueAPACHE services in accordance with industry best practice.
Is blueAPACHE liable for data loss on customer-owned (BYOD) equipment?
No. Under clause 19.4(b), blueAPACHE's liability for data stored or processed in connection with Customer Equipment is excluded outright, unless there is a specific backup or disaster recovery obligation stated in the Service Order.
What steps are recommended for organizations implementing BYOD policies, based on blueAPACHE's contractual framework?
Recommended steps include ensuring comprehensive security policies are in place and communicated to all users, confirming backup and disaster recovery obligations are explicitly included in Service Orders, maintaining appropriate insurance coverage for customer data on personal devices, and implementing endpoint security and anti-virus protections as required by clause 3.18.