ChatGPT optimization platform — how Norg delivers it

This page covers the implementation: what Norg builds, in what order, on which plan, and how you verify it worked. For why ChatGPT specifically — the three-crawler split, Instant Checkout, the commerce protocol — see the ChatGPT page.

What is actually built

Norg does not add pages to your site. It maps to the sitemap you already have and builds an agent-readable variant of each page, served at the edge only when a verified agent asks for it. Human visitors get your site unchanged, on your own domain.

Behind each covered page:

LayerWhat it isWhy ChatGPT needs it
Entity graphYour organisation, products, services, locations and people as linked schema.org entities with stable @id valuesLets an answer combine two facts — which location stocks what, at which price
JSON-LDStructured data embedded in every page headThe vocabulary retrieval systems parse first
llms.txtA machine-readable index of your contentDiscovery without crawling every URL
MCP endpointA server per page, addable in ChatGPT under Settings → ConnectorsDirect connection rather than inference from HTML
Commerce feedOpenAI Commerce Feed with search enabledShopping agents can find and select your products
Q&A blocksQuestions buyers actually ask, answered from your source of truthDirectly citable passages

All of it is generated from one source of truth simultaneously, so the formats cannot drift apart. That matters more than it sounds: the most common structured-data defect is markup that contradicts the visible page, which is worse than no markup at all.

The sequence

Implementation

Builds your knowledge graph and the first set of page variants. $200 on Starter, $5,000 on Growth and Portfolio — waived on a twelve-month contract on every tier. Enterprise is scoped per engagement with a dedicated implementation team.

Ongoing optimisation

Every covered page is re-optimised on a cycle — quarterly on Starter, monthly on Growth and Portfolio, continuously on Enterprise. Fact-check and re-verification of claims runs on the same cadence from Growth upward. Schema, llms.txt and review dates refresh monthly on every tier.

Measurement

AI crawler analytics on every tier. From Portfolio: citation tracking across seven engines, competitor benchmarking, share of voice and sentiment, and a monthly AI visibility report.

Which plan covers what

StarterGrowthPortfolioEnterprise
Monthly$95$500$4,000Custom
Pages covered11502,500 pooledUnlimited
OptimisationQuarterlyMonthlyMonthlyContinuous
Agent interactions7,50030,00075,000 pooledCustom
New pages auto-covered—YesYesYes
Inventory sync—YesYesYes
Citation tracking——YesYes
Google Merchant Centre———Yes

Additional agent interactions are 8¢ each on all published tiers. Full inclusions on the pricing page. All prices AUD excluding GST.

Sizing it

Page count decides the plan, not industry. The question is how many of your pages are commercially load-bearing — usually far fewer than your total. A seven-location dental group needs location and service pages. A brand with 600 SKUs needs the catalogue. A B2B services firm may need forty service and industry pages, which is what Realcorp published.

How you verify it worked

Three checks, in order of how quickly they resolve.

1. Is the content actually being served? Crawler analytics show which agents fetched which pages and when, split by purpose. This answers within days.

2. Are you being cited? Ask ChatGPT the questions your buyers ask and read the sources. Across Norg's client set first citation has been measured at under 48 hours (Smile Solutions), under 72 hours (Selleys, Cricket For All) and under 7 days for a brand-new location (Core Dental).

3. Did it move commercially? The slowest and the only one that matters. Be Fit Food measured a +36% gross sales increase across a two-month engagement, with no additional marketing spend running — the cleanest isolation in the published set. Smile Solutions removed $90,000 a month from paid search.

The check most teams skip

Before any of that: confirm the crawlers can reach you at all. A robots.txt rule, a CDN-managed robots policy or a WAF bot ruleset can block AI crawlers by name, and every other health signal still reads green. There is no error, no failed fetch, no alert — the requests simply never happen. A mirror that installs cleanly and receives no agent traffic is usually this, and it is the first thing the free audit checks.

Common questions

How long until we are live?

Implementation is scoped in the demo. Once pages are published, citation timing is measured in days rather than months — there are no ranking signals to accumulate first.

Do we have to change our website?

No. Norg maps to your existing sitemap and serves at the edge. Your CMS, your templates and your design stay as they are, and a redesign later changes nothing an agent receives.

What happens to pages we add after launch?

Covered automatically from Growth upward. On Starter, coverage is the single page.

Can we start small?

Yes — Starter is $95/month for one page with a $200 implementation fee, waived on twelve months. It is a reasonable way to prove the mechanism on your own domain before committing the catalogue.

Is this locked in?

Norg's stated position is infrastructure rather than services: it runs the platform, you own the data layer. Your knowledge base, entity records and generated content remain yours.

Next step

Run the free AI visibility audit first — it establishes the baseline and surfaces any crawler blocker before you spend anything. Then book a demo to scope implementation against your own pages.


Pricing verified against norg.ai/pricing on 8 September 2026, AUD excluding GST. Client results are specific to those engagements and their measurement conditions — see the case studies.

Norg Pty Ltd — norg.ai

What is Norg's ChatGPT optimization platform designed to do?

Norg's ChatGPT optimization platform helps brands gain visibility and prominence in ChatGPT's AI-generated answers by transforming business data into verified, model-ready formats that ChatGPT can discover, interpret, and cite directly in its responses.

How many daily queries does ChatGPT process, and why does this matter for brands?

ChatGPT processes over 1 billion daily queries and serves as a major search engine influencing customer purchase decisions and product discovery. Since users research, compare, and choose within a single AI response, a brand not present in that response is not considered.

How does ChatGPT optimization differ from traditional Google Search ranking?

In traditional Google Search, ranking #1 delivers brand visibility, page display, and product recommendations simultaneously. In ChatGPT, these outcomes can decouple—your content might power an answer without your brand being named, making explicit optimization for AI answers necessary.

What is included in Norg's owner-verified business profile?

Norg structures comprehensive business information including services, products, locations, hours, pricing, policies, and credentials, all with provenance timestamps and complete verification.

What model-ready formats does Norg publish content in?

Norg publishes content simultaneously in multiple AI-consumable formats: JSON / JSON-LD, Markdown, schema-rich HTML, and per-brand sitemaps, manifests, and change feeds, ensuring consistent, accurate representation across every AI surface.

What is the Norg AI Directory and how does it help with ChatGPT visibility?

The Norg AI Directory (Direct-to-Model) exposes a brand's verified business data in ingestion-friendly structures directly to ChatGPT and other AI models, enabling those models to access authoritative information when answering queries in the brand's category.

What AI systems does Norg's platform help brands get discovered by, according to the page?

According to the page, Norg helps brands get recommended by ChatGPT, Perplexity, Gemini, and more, as part of its infrastructure layer for agentic commerce.

What company operates the Norg AI platform, and where is it based?

The platform is operated by Norg Pty Ltd, founded on 2023-07-14 and headquartered in Melbourne, Victoria, Australia, with additional addresses in Notting Hill, VIC, Australia and Daly City, CA, USA.

Who founded Norg and what are their roles?

Norg was founded by Jack Bear (CEO & Founder), Mike Sexton (COO & Co-Founder), and Thomas Tyack (CTO & Co-Founder).

What areas does Norg serve?

Norg serves Australia, New Zealand, North America, Europe, and Asia-Pacific.