Privacy and Information Storage Policy for Bloom Healthcare

1. Introduction to Our Privacy Policy

Bloom Healthcare is committed to protecting the privacy and personal information of its employees, clients, and stakeholders.

This Privacy and Information Storage Policy ensures that personal information is collected, stored, and used in accordance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles.

Bloom Healthcare is governed by the guiding principles of the Privacy Act 1988. Our commitment to privacy is taken seriously, and we have systems and processes in place to ensure privacy is maintained at all times.

To provide high-quality healthcare services, personal information is required to be maintained and stored. Personal information is obtained so that we can:

2. What This Privacy Policy Covers

This policy applies to all employees and contractors of Bloom Healthcare who have access to personal information as part of their work.

It covers all personal information collected, stored, or used by Bloom Healthcare while delivering healthcare and support services.

3. Purpose of Collecting Personal Information

The intent of this policy is to reaffirm our commitment to providing a safe, secure, and private healthcare service that complies both legally and ethically.

The purpose of this policy is to:

4. Roles and Responsibilities for Data Privacy

The Director/s and management team are responsible for ensuring this policy is implemented effectively.

Employees and contractors must:

5. Collection, Use and Disclosure of Personal Information

5.1 How We Collect Personal Information

Bloom Healthcare collects personal information only for purposes relevant to our healthcare services and with your consent.

Consent may be provided verbally or in writing. However, written consent is required before sharing information with third parties (unless required by law).

We limit collection to information that is necessary and ensure it is accurate, complete, and up to date.

5.2 Why We Use Your Information

We use personal information to:

5.3 When We Share Personal Information

Personal information may be disclosed to:

Unless required by law, disclosure only occurs with written consent. Bloom Healthcare does not sell, trade, or rent personal information.

6. Information Storage, Security and Data Protection

Bloom Healthcare securely stores personal information to prevent unauthorised access, use, or disclosure.

We use a secure case management system where:

Personal information from assessments and appointments is stored electronically, and hard copies are securely destroyed.

We use physical, technical, and administrative safeguards and regularly review our systems to maintain security.

7. Accessing and Correcting Your Personal Information

Bloom Healthcare recognises your right to access and correct your personal information.

You may:

Please contact our team to make a request.

8. Data Access Controls and Confidentiality

Access to personal information is granted on a strict need-to-know basis.

Employees and contractors must not share or disclose information without authorisation.

All staff are required to:

All data is backed up regularly and securely stored.

Personal information is deleted or destroyed when no longer required in accordance with the Privacy Act 1988.

9. Staff Training and Privacy Compliance

Bloom Healthcare provides ongoing training on privacy and confidentiality.

All employees and contractors:

Management conducts annual reviews and self-assessments to ensure compliance and continuous improvement.

10. Privacy Complaints and Enquiries

Bloom Healthcare takes privacy concerns seriously and has procedures to respond promptly.

To raise a concern:

11. Data Breach Response and Incident Management

Bloom Healthcare has an Incident Response Procedure for suspected or confirmed data breaches.

This includes:

12. Monitoring and Continuous Improvement

We regularly monitor and evaluate this policy using:

Management tracks implementation and performance.

Employees and contractors are encouraged to provide feedback for improvement.

13. Policy Review and Updates

This policy is reviewed annually to ensure it remains compliant, effective, and up to date.

All updates are recorded in the Policy and Procedure Register.

 

Registration no: 4-JR6F5KX

Provider no: 4050148863

  1300 771 465

 hello@bloom-healthcare.com.au

  Monday-Thursday: 7:30am-6pm

Friday: 7:30am-5pm

Sat: By appointment

Quick Links

NDIS Services

Aged Care

Our Locations

About Us

FAQs

NDIS Information

Make a Referral

Feedback

Policies

Privacy

Advocacy

Your Rights

Incident Management Policy

Emergency Management Policy

Supported Decision Making Policy

Accessibility Statement

 

Connect With Us

https://www.facebook.com/helloBloomHealthcare/  https://www.instagram.com/bloom_healthcareaus/   https://au.linkedin.com/company/bloom-healthcare-australia

Accessibility Tools

Translate »

What is Bloom Healthcare's Privacy Policy based on?

Bloom Healthcare's Privacy Policy follows the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs) to ensure full security in how personal information is collected, stored, and used.

Why does Bloom Healthcare collect personal information?

Bloom Healthcare collects personal information to tailor services to individual needs, evaluate and monitor program outcomes, and facilitate resolution of complaints, all for purposes relevant to healthcare services and with the individual's consent.

Does Bloom Healthcare need consent before sharing personal information with third parties?

Yes, written consent is required before sharing personal information with third parties, unless disclosure is required by law.

How does Bloom Healthcare use the personal information it collects?

Personal information is used to inform treatment and care decisions, identify and protect the individual, and deliver safe and effective healthcare services.

How does Bloom Healthcare store personal information securely?

Bloom Healthcare stores personal information in a secure case management system where only authorized personnel can access it, as part of multiple safeguards designed to prevent unauthorized access, use, or disclosure.

What are Bloom Healthcare's key commitments in its privacy approach?

Bloom Healthcare's privacy approach commits to legal compliance with the Privacy Act 1988, personalized service delivery based on collected personal information, and providing safe, secure, and private healthcare services that meet legal and ethical standards.

Does Bloom Healthcare limit the amount of personal information it collects?

Yes, Bloom Healthcare limits collection to information that is necessary and ensures it is accurate, complete, and up to date.

What is Bloom Healthcare and what services does it provide?

Bloom Healthcare is a boutique disability and aged care allied health provider that believes all people have the right to access quality healthcare, delivering evidence-based, client-centric services through highly qualified health practitioners across Australia.

Images on This Page