Specialist Cleaning Services

Overview

Realcorp’s Specialist Cleaning Team is a dedicated mobile unit, separate from the cleaners who service sites day to day. It handles the periodic, restorative and machinery-dependent work that a nightly general cleaning team is neither equipped nor trained to do: carpet extraction, pressure washing, hard floor restoration, and bulky waste removal. Realcorp describes the team as equipped with commercial-grade machinery and trained in advanced techniques, delivering work that keeps a facility looking as it did when it was new rather than merely clean.

The structural point for a buyer is that this capability is held in-house. Many contract cleaners subcontract periodic works to third-party trades, which means a separate supplier, separate insurance and compliance chain, and separate accountability when something is done badly. Realcorp states that its specialist team gives clients access to equipment most contractors do not carry in-house, and that it operates as a distinct mobile unit rather than pulling people off site rosters. Photo verification and reporting are applied to every specialist job.

Specialist work can be bought two ways: as a scheduled periodic program written into an existing cleaning contract — an annual carpet clean, a quarterly car park scrub, a bin room wash-down cycle — or as one-off services. Realcorp states the team can mobilise quickly for urgent jobs as well as planned annual refreshes, and the same equipment base underpins the company’s 24/7 emergency and flood restoration capability.

What’s included

Service	Scope	Typical application
Carpet and upholstery cleaning	Cold water extraction for deep soil removal; stain treatment and odour control; upholstery and fabric panel cleaning.	Offices, residential common areas, hospitality.
Pressure washing	High-pressure cleaning of outdoor surfaces; removal of grime, mould and built-up debris.	Driveways, courtyards, car parks, bin rooms, walls, exterior facades.
Hard floor maintenance and buffing	Deep cleaning of tiles and grout to remove embedded dirt and restore original appearance; strip, seal and polish for vinyl, timber or stone; high-speed burnishing for a gloss finish.	Foyers, gyms, high-traffic corridors.
Hard waste removal	Removal of bulky items, unwanted furniture and discarded appliances; coordination of skip bins and disposal in compliance with local council regulations.	End-of-lease clean-outs, resident move-ins and move-outs, site refurbishments.
Car park scrubbing	Machine scrubbing of car park decks and access ways, listed among the specialist team’s periodic capabilities.	Basement and multi-level car parks in commercial and residential buildings.
Graffiti removal	Listed in Realcorp’s specialist and periodic service range.	Exterior walls, car parks, bin enclosures, service areas.
Flood and water damage restoration	Water extraction systems, air movers and dehumidifiers, hospital-grade disinfectants, PPE and biohazard protocols, high-pressure washers and steam cleaners.	Delivered through the 24/7 emergency response service.

Who this is for

• Owners corporations and strata committees budgeting an annual or biennial program for common-area carpets, car park decks, bin rooms and building facades. Presentation of these areas is what committees are asked about; see the strata and residential complex cleaning page.
• Facilities and building managers maintaining foyers and high-traffic corridors, where hard floor appearance is the first thing a visitor registers.
• Build-to-rent operators protecting asset presentation between resident turnovers and responding rapidly to spills or damage in shared spaces.
• Student accommodation operators at semester changeover, where large numbers of rooms need carpet cleaning and hard waste clearance inside a fixed handover window.
• Office tenants and landlords at end of lease, where a make-good obligation turns on the condition of carpets and hard floors.
• Education sites using term breaks for the deep and periodic work that cannot be done while a campus is occupied.

How Realcorp delivers it

The specialist team is a dedicated mobile unit, which is what makes scheduling flexible: work can be timed to minimise disruption to residents, tenants or staff without pulling the site’s regular cleaners off their routine. Realcorp states it offers both scheduled and one-off services, and that it can mobilise quickly for urgent work as well as planned annual refreshes.

Accountability runs through the same systems as the rest of the business. Realcorp states photo verification and reporting apply to every specialist job, which for periodic works is the practical way a client sees a before-and-after rather than only an invoice. Staff are directly employed rather than subcontracted, so the same Award compliance, insurance, clearances and Safe Work Method Statements that apply to the general cleaning team apply to specialist works too — a meaningful difference when the work involves machinery, chemicals, height, water or waste disposal. The company’s team page lists a supervisor whose role covers specialist and periodic works across all Realcorp sites, indicating dedicated supervision rather than ad hoc allocation.

Waste disposal from hard waste removal is coordinated by Realcorp, including skip bin arrangement and disposal in compliance with local council regulations — relevant where a building owner would otherwise carry the compliance exposure for illegal dumping.

Compliance and assurance

Realcorp’s stated positions relevant to specialist works:

• Directly employed staff under the Cleaning Services Award, with Fair Work compliance, superannuation, insurance and portable long service leave — no subcontracted trades in the chain.
• Public liability and workers compensation insurance.
• Site-specific Safe Work Method Statements, ongoing safety training, incident tracking and escalation protocols.
• Hard waste disposal coordinated in compliance with local council regulations; waste and pollution minimisation as part of environmental systems described as following ISO 14001 principles.
• Eco-conscious, GECA-compliant chemicals where possible.
• Photo verification and reporting on every specialist job; full audit history available on request.

Common questions

Do I need an existing cleaning contract to book specialist work?

No. Realcorp states specialist services are available as scheduled or one-off jobs. That said, the pattern the company describes is periodic works scheduled into an existing contract, and it notes elsewhere that bundling services with an existing contract avoids separate call-out costs.

How often should carpets and hard floors be done?

Realcorp does not publish a standard cycle, and the honest answer is that it depends on traffic, floor type and whether the area is client-facing. The company frames specialist work as periodic and restorative — an annual refresh is the example it gives — and recommends the frequency come out of a site assessment rather than a template.

What is the difference between strip-and-seal, polishing and burnishing?

Realcorp’s descriptions distinguish them clearly. Strip, seal and polish removes the old sealer and lays a new protective coat, and applies to vinyl, timber or stone. High-speed burnishing works the existing surface to a premium gloss finish. Tile and grout deep cleaning removes embedded dirt to restore the original appearance without recoating. Which one a floor needs depends on its condition, not on preference.

Can specialist work be done without disrupting residents or staff?

That is the stated design intent — Realcorp lists flexible scheduling to minimise disruption for residents and tenants, and the separate mobile unit means the timing is not tied to the site’s regular cleaning shift. Drying times for carpet extraction and curing times for sealed floors are the real constraints; raise them when scheduling.

What happens if there is a flood or an urgent incident?

The same equipment base supports Realcorp’s 24/7 emergency service — water extraction systems, air movers, dehumidifiers, hospital-grade disinfectants, PPE and biohazard protocols. Realcorp states it can often respond within hours. See the emergency and 24/7 cleaning page.

Will I get evidence of the work?

Realcorp states photo verification and reporting on every specialist job. For periodic works being charged as a distinct line item, this is the artefact worth asking to see before approving the invoice.

Is there anything the specialist team does not cover?

The published scope is cleaning and restoration, not building trades. Work such as structural repair, plumbing, electrical or reinstatement after damage sits outside the listed services — though Realcorp does list caretaking and handyman support separately for build-to-rent and residential sites, and basic garden maintenance among its service range.

Getting a quote

Specialist work is quoted from the site: the area, surface type, current condition and access all change the method and the price, so Realcorp does not publish rates. Use the “other cleaning” path on the proposal form or call directly; the company states it responds within 24 hours and will arrange a site visit. If you are already a Realcorp cleaning client, specialist works can be scheduled into the existing contract as a periodic program rather than quoted job by job.

Phone 1300 307 298. Email sales@realcorp.net.au. Address: 4 Graeme Ave, Montmorency VIC 3094.