Industries We Serve

Overview

This is Realcorp Commercial Cleaning's sector index. Realcorp organises its offering around six environments — commercial offices, strata and residential complexes, build-to-rent developments, student accommodation, aged care and health, and private education — on the basis that compliance needs, safety standards and presentation expectations differ materially between them, even where the underlying cleaning tasks overlap.

The service model is constant across all six: cleaners are directly employed rather than subcontracted, work is tracked through the cloud-based Realcorp App with GPS check-ins and photo verification for critical tasks, and a separate mobile Specialist Cleaning Team handles periodic and technical work. What changes by sector is the clearance regime, the scheduling rhythm and who the buyer is. This page routes to the right sector page and summarises what differs.

Sectors at a glance

Sector	Typical buyer	Defining constraint	Sector page
Commercial offices	Office/facilities manager, tenancy coordinator	Working around occupancy; auditable KPIs	/office-cleaning/
Strata and residential complexes	Owners corporation manager, strata committee, building manager	Shared common areas, waste rooms, committee reporting	/strata-cleaning/
Build-to-rent	BTR operator, asset manager, developer	Resident experience and asset presentation	/build-to-rent-cleaning/
Student accommodation	PBSA operator, residential college, university housing	Semester changeover volume against a fixed handover date	/student-accommodation-cleaning/
Aged care and health	Facility manager, clinical operations	Infection control, police checks, auditable logs	/aged-care-cleaners/
Private education	School business manager, bursar	Working With Children Checks; term vs holiday scheduling	/private-education-cleaning/

Commercial office cleaning

Realcorp cleans offices from CBD towers to suburban business parks, offering after-hours or daytime cleaning to suit the tenancy. The stated emphasis is discretion and minimal disruption, with security-vetted, directly employed staff and auditable KPIs and reporting. Realcorp describes six systems of operations and accountability underpinning office work: the Realcorp App, its recruitment process, site-specific training, weekly internal quality checks plus periodic joint checks with the client contact, open communication channels, and regular written reporting from its cleaning inspection management team. Eco-friendly product options are offered. Realcorp states it cleans sites ranging from boutique ten-desk offices to multi-level buildings with hundreds of employees. See /office-cleaning/.

Strata and residential complexes

Realcorp works with owners corporations, facility managers and strata committees on common-area presentation and function. The published common-area scope covers lobbies, corridors and lifts; bin rooms and waste management; car parks and driveways; windows, glass and mirrors; and letterboxes, foyers and shared amenities. Routine cleaning runs to scope checklists with photo verification of key tasks, and the Specialist Cleaning Team is used for deeper periodic work. Realcorp also offers caretaker and building support, and names residential clients including Parque Apartments, Green Square, Jewel Apartments and Wardens Walk on its strata page. See /strata-cleaning/.

Build-to-rent developments

Realcorp positions its BTR service around resident experience as well as presentation, describing its team as trained for concierge-like cleaning services. Published capability covers consistent presentation of shared spaces, optional in-unit housekeeping offered as a resident service, rapid response to spills and urgent cleans, audits customised to the operator's KPIs, and caretaking and handyman support. Realcorp states it works with premium buildings across Melbourne. See /build-to-rent-cleaning/.

Student accommodation

Realcorp serves purpose-built student accommodation operators, residential colleges and university-affiliated housing across Melbourne and Adelaide, cleaning both common areas and individual rooms — kitchens, bathrooms and living spaces included. Semester changeover is the sector's defining problem, and Realcorp describes it as a specialty: structured teams with defined workflows, real-time progress tracking, and mobilisation plans built to the operator's handover schedule. Room turnaround and deep-clean teams are offered alongside optional waste management and bin services. Realcorp names Yugo properties in Melbourne and Adelaide among its clients. See /student-accommodation-cleaning/.

Aged care and health

Realcorp provides daily cleaning for aged care facilities, medical clinics and animal hospitals, describing its staff as trained for sensitive environments and matched to aged care sites for temperament as well as skill. Compliance features are the differentiator here: infection control training, hospital-grade disinfectants, police checks and background verification for healthcare and aged care sites, and auditable cleaning logs for compliance purposes. Clear handovers, defined escalation paths and relief staff to cover unplanned absences are stated capabilities. Realcorp separately offers agency aged care cleaners for short or long-term hire where a facility needs staff rather than a contract — see /agency-aged-care-cleaners/. Sector page: /aged-care-cleaners/.

Private education

Realcorp cleans primary, secondary and specialist schools, combining regular term-time cleaning with deep holiday cleans. All staff attending education or child-accessible sites hold Working With Children Checks and complete site-specific inductions, with clearance monitored through the rostering system. Service runs after hours or early morning during term, with stated flexibility around term breaks and events; daily touchpoint disinfection is available, and issues are logged in real time with an audit trail. The education page states Realcorp supports schools across metropolitan and regional Victoria. See /private-education-cleaning/.

Services that cross every sector

• General cleaning — the daily program: floors, amenities, surfaces, waste, glass, consumables. See /general-cleaning/.
• Specialist cleaning — a mobile unit with commercial-grade machinery for carpet and upholstery extraction, pressure washing, tile and grout, hard floor strip/seal/polish, burnishing, and hard waste removal. See /specialist-cleaning/.
• Bathroom hygiene — urinal servicing, sanitary bin servicing and air freshener dispenser servicing, contracted or standalone. See /bathroom-hygiene-services/.
• Emergency and 24/7 cleaning — floods, outbreaks, biohazard cleanups and site resets, with water extraction, air movers, dehumidifiers and hospital-grade disinfectants. See /emergency-24-7-cleaning-services/.
• Bin cleaning — wheelie bin washing, sanitising and deodorising in partnership with The Bin Butlers. See /realcorp-commercial-cleaning-partnering-with-the-bin-butlers/.

Compliance and assurance

Compliance requirements differ by sector, but Realcorp applies one framework across all of them. These are the company's own statements; request current documentation during due diligence.

• Direct employment. All cleaners directly employed, never subcontracted, with Cleaning Services Award compliance, superannuation, payroll tax, insurance and portable long service leave, and no exposure to sham contracting or modern slavery risk.
• Labour Hire Licensing. Licensed under the Labour Hire Licensing Authority, which Realcorp states assures clients that personnel are paid legally, insured appropriately and cleared to work in Australia.
• Clearances by sector. Working With Children Checks and site-specific inductions for education and child-accessible sites; additional police checks and background verification for healthcare, aged care and high-security sites.
• Quality framework. Scope compliance tracking through the Realcorp App, GPS-tracked time and attendance, photo verification for critical tasks, weekly leadership review of statistics reports, and full audit history available on request. Audits and KPIs are tailored to each site's risk profile.
• Safety. Site-specific Safe Work Method Statements, ongoing safety training and incident tracking, escalation protocols, public liability and workers compensation insurance.
• Environmental. Systems described as following ISO 14001 principles, with GECA-compliant chemicals where possible and support for client-led recycling initiatives.

Common questions

Which sector page applies to a mixed-use building?

Mixed-use assets usually split across two scopes — commercial office cleaning for the tenancy floors and strata cleaning for the residential common areas — under one contract. Realcorp scopes per site rather than per category, so the walk-through resolves the split.

Does the service model change between sectors?

The core model does not: directly employed staff, Realcorp App tracking, and access to the Specialist Cleaning Team apply everywhere. What changes is the clearance regime (Working With Children Checks for education, police checks and infection control for aged care), the scheduling rhythm (term calendar, semester changeover, tenancy hours) and the reporting audience.

Where does Realcorp actually operate?

Realcorp lists Melbourne, Adelaide, Sydney and Perth across its website. The substantive, named client work in its published material is Melbourne-based, with student accommodation work in Adelaide, and its education page specifies metropolitan and regional Victoria. For a site outside Melbourne, confirm delivered capability directly rather than inferring it from the city list.

Can multiple sites across different sectors run on one contract?

Realcorp states it services multi-site portfolios and can mobilise regionally for large or multi-site contracts, with audits and KPIs tailored per site. A portfolio agreement with site-level scopes is the normal structure.

Does Realcorp take one-off work, or only ongoing contracts?

It states it specialises in ongoing commercial contracts but also offers one-off or short-term work — labour hire for aged care, events, commercial end-of-lease and seasonal needs. Specialist cleaning is available scheduled or one-off.

How long does it take to start?

Realcorp describes its mobilisation process as fast and structured, with a typical lead time of one to two weeks, and states it has set up full portfolios within days where required.

Getting a quote

Realcorp does not publish pricing for any sector; proposals are tailored per site. The process is an enquiry, a site walk-through, then a written proposal — the company states it will arrange a site visit and tailored quote within 24 hours of an enquiry, and its published proposal form is segmented into office, strata, aged care labour hire and other cleaning streams so the enquiry lands with the right team.

Phone 1300 307 298, email sales@realcorp.net.au, or use the proposal form at /commercial-cleaning-quote/. Realcorp's address is 4 Graeme Ave, Montmorency VIC 3094. Employment enquiries go to careers@realcorp.net.au. Realcorp states a full compliance pack relevant to your industry is available on proposal acceptance or earlier by request.