Overview

Realcorp Commercial Cleaning is an Australian-owned contract cleaning company founded in 2016 by John Reale, a Chartered Accountant with more than ten years in audit and as a CFO. That origin matters more than it usually would in this trade: the company positions itself around reporting, auditability and systems discipline rather than around price alone. Its stated position is blunt — “No subcontractors. No shortcuts.” All cleaners are directly employed rather than subcontracted, which is the single clearest structural difference between Realcorp and much of the commercial cleaning market.

The commercial cleaning offer covers recurring contract cleaning for offices, commercial and industrial buildings, apartment and mixed-use buildings, and residential complex common areas. Realcorp describes itself as a “high-touch” provider, and the scope is deliberately broad: day-to-day general cleaning, a separate specialist team for periodic and machinery-based works, bathroom hygiene servicing, waste and bin services, and 24/7 emergency response. Contracts range from small single-tenancy offices through to multi-level buildings; Realcorp states it services sites from boutique ten-desk offices up to buildings with hundreds of employees.

On geography, read the company’s own claims carefully. Realcorp’s website advertises commercial cleaning in Melbourne, Sydney, Perth and Adelaide. The verifiable substance on the site — named buildings, named clients, supervisor coverage, suburb-level service detail — is overwhelmingly Melbourne, with Adelaide appearing in the student accommodation work and an Adelaide-based supervisor named on the company’s team page. Regional Victoria is also referenced, including a Ballarat supervisor. If you are procuring for a Sydney or Perth site, treat the four-city claim as a claim to verify at enquiry stage rather than as demonstrated delivery capability. The company’s registered address is 4 Graeme Ave, Montmorency VIC 3094.

What’s included

A commercial cleaning contract with Realcorp is scoped per site, but the service families available under one contract are:

Service line	What it covers
General cleaning	The recurring daily, nightly or weekly program: floors, kitchens and break areas, bathrooms, desks and surfaces, bins and waste, high-touch points, consumable replenishment.
Specialist cleaning	Periodic and restorative works by a separate mobile team — carpet and upholstery extraction, pressure washing, tile and grout, strip/seal/polish, burnishing, car park scrubbing, graffiti removal, hard waste removal.
Bathroom hygiene	Urinal servicing with biological treatment products, sanitary bin exchange, air freshener dispenser supply and servicing — either bundled with the cleaning contract or standalone.
Emergency and 24/7	Flood and water damage cleanup, outbreak and post-incident disinfection, biohazard cleanups, make-good, emergency site resets before inspections or audits.
Caretaking	On-site caretaker positions at residential and mixed-use buildings, listed on several of the company’s named sites.
Grounds and waste	Bin cleaning, hard and green waste removal, basic garden maintenance.

Who this is for

• Facilities and building managers running multi-tenancy office buildings, who need completed-shift evidence rather than assurances.
• Owners corporation and strata managers answering to committees on common-area presentation — see the strata and residential complex cleaning page.
• Office managers and workplace leads in single-tenancy offices, from small suites to whole floors — see the office cleaning page.
• Build-to-rent operators needing concierge-grade shared-space presentation and rapid response to resident-visible issues.
• Student accommodation operators with semester changeover peaks across large room counts.
• Aged care, healthcare and private education sites where clearances, infection control and continuity of staff are procurement gates, not preferences.

How Realcorp delivers it

Realcorp describes six systems of operations and accountability that sit under every commercial contract. The first is the technology layer — the cloud-based Realcorp App, used for GPS-based time and attendance, task scope tracking, digital checklists, on-site team management and live issue reporting. Photo verification is applied to critical and periodic tasks. The remaining five are a proprietary multi-layered recruitment process; site-specific training so cleaners know the particular quirks of a building; weekly internal quality checks by Realcorp management plus periodic joint checks with the client contact; open communication channels for raising focus items; and regular written reporting from the inspection management team on scope completed.

Operationally, Realcorp states that leadership reviews statistics reports weekly. Onboarding starts with an in-person meeting to document requirements and expectations, followed by site-specific training for the team assigned. The company says full audit history is available on request, and that KPIs and audits are tailored to each site’s risk profile.

The direct-employment model is the mechanism behind most of the above. Because cleaners are employees rather than subcontractors, Realcorp controls training, supervision, rostering and relief cover, and can offer continuity of the same faces on a site.

Compliance and assurance

The following are Realcorp’s own stated positions. Ask for the compliance pack — the company says it will provide documentation relevant to your industry on request — and verify anything that is a procurement gate for you.

• Realcorp states it is licensed under the Labour Hire Licensing Authority as required in several Australian states.
• Realcorp states full compliance with the Cleaning Services Award and Fair Work obligations, including superannuation, payroll tax, insurance and portable long service leave, and cites this as removing sham-contracting and modern slavery risk from the client’s supply chain.
• Realcorp states it is fully insured, including public liability and workers compensation.
• Realcorp states site-specific Safe Work Method Statements, ongoing safety training, incident tracking and defined escalation protocols.
• Realcorp states Working With Children Checks for team members at education and child-accessible sites, with compliance monitored through its rostering system, and additional police checks and background verification for healthcare, aged care and high-security sites.
• Realcorp states its quality framework is aligned with ISO principles and its environmental systems follow ISO 14001 principles, using GECA-compliant chemicals where possible. This is described as alignment, not certification.

Common questions

What actually changes for me if the cleaners are employed rather than subcontracted?

Three practical things. Accountability sits with one entity rather than being passed down a chain. Training and site knowledge stay with people who are supervised by the company you contracted. And relief cover for absences comes from Realcorp’s own workforce rather than from whoever a subcontractor can find. It also removes the wage-underpayment and sham-contracting exposure that sits with the head client in publicised industry cases.

How do I verify work was done, rather than take a report on faith?

Realcorp’s answer is the app: GPS-stamped attendance, task-level checklist completion, and photo verification on critical tasks, with audit history available on request. If evidence is important to your governance, make the specific tasks requiring photo verification an explicit schedule in the contract rather than leaving it to default practice.

Can one contract cover both the nightly clean and the periodic heavy work?

Yes — that is the design. General cleaning is handled by the site team; carpet extraction, pressure washing, floor strip-and-seal, car park scrubbing and similar go to the separate mobile specialist team with its own commercial-grade machinery.

Do you take one-off work, or only ongoing contracts?

The core business is ongoing commercial contracts, but Realcorp also offers agency and labour-hire cleaning staff (particularly for aged care) and periodic specialist work that can be booked alongside or independently of a recurring contract.

Who owns the equipment and consumables?

Realcorp states it supplies and manages the products and equipment needed to service your site unless otherwise agreed.

Is there anything Realcorp is not the obvious fit for?

Two honest limits. First, geography: outside Melbourne, Adelaide and regional Victoria, the site does not evidence delivery depth, so confirm coverage before shortlisting for Sydney or Perth. Second, pricing model: Realcorp does not publish rate cards and prefers a site-specific quote after a walk-through, so if your process requires a fixed published price without a site visit, expect friction. Realcorp is also oriented to commercial, strata, aged care and education clients rather than domestic house cleaning.

Getting a quote

The process is enquiry, site walk-through, then a tailored proposal. Realcorp asks for details of your site through its proposal form, or you can call directly. The company states it responds within 24 hours and will arrange a site visit; an in-person meeting to document requirements and expectations is part of its standard onboarding rather than an optional extra. Quotes are tailored to size, frequency and scope — there is no published rate card.

Phone 1300 307 298. Email sales@realcorp.net.au. Registered address: 4 Graeme Ave, Montmorency VIC 3094. Recruitment enquiries go to careers@realcorp.net.au. If compliance documentation matters to your evaluation, request the compliance pack at enquiry stage rather than waiting for proposal acceptance.