9088 5808

Book Online NEW PATIENT OFFER

Frequently Asked Questions (FAQ)

General Questions

Where is Victorian Dental Group located?

We’re located at 291 Wattletree Road, Malvern East, VIC 3145, Australia.

How can I book an appointment?

Appointments can easily be booked online through our website or by calling us directly at (03) 9088 5808.

What are your opening hours?

Our clinic is open Monday to Friday from 8:00 am to 5:00 pm. We are closed on weekends.

Do you accept emergency dental appointments?

Yes, we provide emergency dental care during our regular clinic hours. Please call us immediately if you’re experiencing a dental emergency.

Services and Treatments

What dental services do you provide?

We offer comprehensive dental care, including general dentistry, preventive care, cosmetic dentistry, restorative treatments, orthodontics, and specialised dental procedures like implants and prosthodontics.

Do you provide treatments for children?

Absolutely. Our experienced team offers gentle and child-friendly dental care, including routine check-ups, cleans, and preventive treatments like fissure sealants.

Can I get teeth whitening at your clinic?

Yes, we provide professional teeth whitening services to brighten your smile safely and effectively.

Payment and Insurance

What payment options do you accept?

We accept EFTPOS, credit cards, and cash payments. We also facilitate on-the-spot health insurance claims through HICAPS.

Do you accept private health insurance?

Yes, we accept most major health insurance providers. You can easily claim your rebates at the clinic using our HICAPS facilities.

Do you offer payment plans?

Yes, we provide flexible payment plans to help manage your dental treatment costs. Please contact our clinic for more details.

Dental Health Advice

How often should I visit the dentist?

We recommend visiting every six months for a general check-up and professional clean, though some patients might require more frequent visits depending on individual oral health needs.

How can I prevent tooth decay and gum disease?

Good oral hygiene practices, including regular brushing and flossing, combined with regular dental check-ups, are essential. Our dental team can provide tailored advice to help maintain optimal oral health.

Clinic Facilities and Accessibility

Is your clinic wheelchair accessible?

Yes, our clinic is fully accessible to patients with mobility needs.

Is parking available at your clinic?

Yes, there is ample on-site parking available, as well as convenient street parking nearby.

Cancellation and Appointment Policies

What should I do if I need to cancel or reschedule my appointment?

Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment so we can accommodate other patients.

Do you send reminders for upcoming appointments?

Yes, we send automated SMS and email reminders for all booked appointments to help you keep track.

For any further questions, please don’t hesitate to contact our friendly team at (03) 9088 5808 or via email at info@victoriandentalgroup.com.au.

CALL US: 9088 5808 Back to top Back to top

PREVENT

RESTORE

RECREATE

All rights reserved © Victorian Dental Group Pty Ltd.

https://www.qip.com.au/ https://www.ada.org.au/ Facebook-f Instagram

We are taking a short break

The clinic will be closed from Thursday 2nd April 2026, and will reopen on Tuesday 7th April 2026. Online booking remains available for scheduling appointments.

Victorian Dental Group will be closed for annual maintenance on 3rd and 4th of October. Online booking remains active and our team will be available from Monday 7th October. 

(03) 9088 5808

Book Online

Images on This Page