Terms of use guide

These terms explain the basis on which visitors may use Redrock’s public website and information tools. This guide makes the main points easier to scan. For the current legal wording, read Redrock’s original terms of use.

Acceptance and permitted use

By using the website, a visitor accepts the applicable terms and agrees to use the site lawfully. Content may be viewed for personal or legitimate business research. Visitors must not interfere with the site, attempt unauthorised access, introduce malicious code, misuse forms or use content in a way that infringes another person’s rights.

General information

Website material is general information. It does not take account of a visitor’s objectives, financial situation or needs and does not by itself constitute personalised credit, financial, tax or legal advice. Lending policy, rates, fees, government schemes and eligibility rules can change, so important decisions should be checked against current documents and professional advice.

Calculators and estimates

Calculators use the inputs and assumptions entered by the visitor. Outputs are estimates and may not include every lender policy, fee, tax, timing effect or eligibility rule. A calculator result is not an application, approval, loan offer or promise that finance will be available. The calculator hub links to interpretation guides and the original interactive tools.

Accuracy, availability and external links

Redrock aims to provide useful information but does not promise that every page will always be complete, current, error-free or continuously available. External websites are controlled by their owners. A link helps navigation and does not automatically endorse every statement, service or security practice on the destination site.

Intellectual property

Logos, branding, written material, graphics, software and other content may be protected by intellectual-property rights. Visitors may not reproduce, adapt, distribute or commercially exploit protected material beyond what the law or an express permission allows.

Forms, communications and payments

Submitting a form starts a communication; it does not create a loan contract or guarantee acceptance. Users are responsible for supplying accurate information and protecting access credentials. Where a payment service is offered, the specific payment instructions, authorisations and recurring-payment conditions shown during that process also apply.

Privacy, cookies and security

The privacy policy explains how personal information is handled. Cookies and technical data may support site operation, analytics and user experience. Visitors should use secure devices, protect passwords and avoid sending sensitive material through an unverified channel.

Liability and consumer rights

To the extent permitted by law, Redrock limits liability connected with reliance on general site information, interruptions and third-party content. Rights that cannot legally be excluded remain in place. Visitors should obtain advice appropriate to their circumstances before acting on material that could affect a significant financial decision.

Credit services

Credit services are provided by Red Rock Brokers Group Pty Ltd, Australian Credit Licence 405961. Credit applications are subject to lender assessment, eligibility criteria, fees and charges. A broker should explain the relevant process, disclosures and recommendations before an applicant decides to proceed.

Related pages include about Redrock, broker pathways, contact options and the lending calculator hub.

This page is a plain-language guide. The original terms and applicable law govern if there is any inconsistency.

How to use this page

Terms of Use should be read with the wider Redrock operating context. Begin with about Redrock and the broker pathway hub, then follow the links most relevant to the decision or action you are considering.

Information quality and currency

Material facts that affect eligibility, cost, timing, responsibility, privacy or contractual rights should be checked against current Redrock documents and the applicable law. Public guides explain the framework; they do not replace a signed agreement, lender decision or personalised professional advice.

Related pages

• Broker FAQs
• Our approach
• Privacy guide
• Terms of use
• Contact pathways
• Calculators and planning tools

Using Redrock information responsibly

Public pages can explain services, pathways and planning concepts, but they do not create lender approval, guarantee business performance or replace the agreement applying to a broker relationship. Check the date, source and scope of information before relying on it for a material decision.

General information and calculators

Calculator outputs depend on user inputs and simplified assumptions. They do not assess every lender rule, product feature, government program, tax consequence or personal circumstance. Save inputs, run alternative scenarios and confirm important figures with the relevant professional or authority. Start at the calculator hub.

Broker-business pages describe a general framework. Fees, commission, eligibility, inclusions, panel access, technology and contractual terms should be confirmed in current documents for the selected pathway. Compare the broker hub, commission models and broker FAQs.

Intellectual property and acceptable use

Site text, branding, images and tools may be protected by intellectual-property rights. Access should be lawful and should not interfere with the service, security or rights of other users. Permission may be required before reproducing branded or proprietary material beyond ordinary reference use.

External services and availability

Links, embedded tools and third-party services can change or become unavailable. A link does not make every external statement part of Redrock’s terms. Verify the provider, applicable terms and privacy handling before supplying information or relying on an external output.

Agreements take priority for formal relationships

Prospective brokers should review the actual agreement, schedules and policies, including term, notice, fees, commissions, client ownership, data, active applications, trail, clawbacks, restraints and continuing obligations. Obtain independent advice where the commitment is material.

This mirror page provides a structured guide to the topics commonly covered by website terms. Use Redrock’s current original terms for authoritative wording. For privacy, read the privacy guide; for enquiries, use contact pathways.

Final review before relying on this information

Work through the page as a checklist. Identify the action being considered, the facts already known, the missing evidence and the person or document that can resolve each gap. Give every material item a status such as confirmed, awaiting evidence, assumption or not applicable.

Separate information by authority

Public website guidance explains concepts and navigation. A current Redrock policy or schedule can confirm an operating process. An agreement records formal commercial rights and obligations. A lender determines a credit application. A government authority confirms its current program or rule. A qualified adviser addresses matters within their professional scope. Keeping these roles separate prevents a useful guide from being treated as authority for a decision it cannot make.

Check identity, date and scope

Before supplying information or relying on a statement, confirm which Redrock entity, team, service or pathway it concerns. Record the document date and whether it applies nationally or to a particular state, applicant type or program. Where a page links to another source, check that the destination and publisher match the intended task.

Keep a short decision record

Record the question, answer, source, date and remaining condition. For submissions, also keep the reference and next expected step. For privacy or security matters, record only the details needed to identify what occurred and use the current secure contact route.

Review the connected information

Read about Redrock, broker pathways, broker FAQs, privacy, terms, contact, the calculator hub and application preparation as relevant. Current formal documents and applicable law remain the reference points for material decisions.

When information appears incomplete, note the exact missing fact rather than filling the gap with an assumption. Ask for the current document, responsible team and effective date. This makes later review faster and reduces the chance that details from different services or time periods are combined incorrectly.