Client Onboarding T&Cs

This document describes the wording on Urban Angles' public website. It is a business-reference summary, not a determination of legal enforceability or a replacement for the applicable written quote and contract.

Legal identity and scope

Clause 20 of the customer terms defines “UA” as Urban Angles Pty Ltd (ABN 47 099 585 529), for itself and as agent for its suppliers. It defines the Governing State as Victoria. These are website-reported details, not independently checked registry data. The terms use “Suppliers” broadly, including related entities supplying services, and their definition of goods can include services. The preamble gives precedence to contrary provisions in a written supplier quote. Customer terms

Do not infer a particular contracting subsidiary, ownership structure, incorporation date or authorised signatory from the trading name or staff biographies.

Quoting, payment and delivery

Topic Published position KB qualification
Payment Clause 1 states payment within 14 days of invoice, or another notified period; certain supplies can require cash before delivery. Not an unconditional credit entitlement for every customer. Check the account and quote.
GST Clause 2 says quoted prices exclude GST. Do not silently describe every dollar figure elsewhere on the website as GST-inclusive.
Price changes Clause 2 permits changes on 14 days' notice where considered reasonably necessary. A website starting price is not a binding tailored quotation.
Included scope Clause 6 confines a quote to the goods in its specification. An optional service in a brochure is not automatically included.
Delivery Clause 3 conditions estimates on full and final instructions and says times are not guaranteed. Retain the FAQ's business-day, proof-selection and approval triggers; avoid guaranteed deadlines.
Performance Clause 7 distinguishes estimates from performance specifically guaranteed in writing. Do not turn marketing examples into guaranteed sales results.

Source: Customer terms, clauses 1–3 and 6–7. Operational detail: 11 — Turnaround, pricing and policies.

Copyright and permitted image use

The website's clause 5 says that, unless otherwise agreed in signed writing, suppliers retain copyright and moral rights in images and ownership of originals and processed files. Customers receive a non-exclusive, non-transferable licence, with media, territory and duration as permitted by the supplier. Passing on or selling images to third parties requires written permission.

An assistant should therefore not promise ownership transfer, perpetual unrestricted reuse, resale rights, free sharing with another agent, or unrestricted third-party publication. Refer the proposed use and the applicable agreement to Urban Angles. Delivery of a file by DREAM is not evidence of unrestricted copyright ownership. Customer terms, clause 5

Credit and guarantor terms

The guarantor page says guarantors are required for the credit arrangement described as 14-day invoicing. Its clauses address guarantees, indemnities, changes to the applicant's obligations and security over real or personal property. The customer terms also contain security-interest, enforcement, default, limitation, dispute and variation provisions.

These are consequential contract provisions. Retain their source documents for exact wording and route questions about acceptance, liability, guarantees or enforceability to an authorised business representative or qualified adviser. This KB does not represent that any customer or guarantor has accepted them. Guarantor terms, Customer terms

Privacy policy: what the website states

The policy describes collection of device and browsing information, including IP address, browser, timezone, cookies, referring sites or search terms, viewed pages and site interactions. It names cookies, log files, web beacons, tags and pixels. It refers to both Device Information and Order Information, although the recovered text does not comprehensively enumerate order-data fields.

Stated purposes include communication, marketing aligned with preferences, risk and fraud screening, analytics, site improvement and advertising-campaign assessment. It describes sharing with service providers, Google Analytics and disclosures for lawful requests or protection of rights. It discusses targeted advertising and links to opt-out resources. The policy says it does not alter collection practices in response to browser Do Not Track signals. These are statements of the published policy, not an audit of actual technical behaviour. Privacy policy

Privacy contact and address inconsistency

Sources: Privacy policy, Contact.

Unverified details

The public pages do not establish a universal licence duration, a complete account-specific fee schedule, the exact contract applicable to a particular customer, a current privacy-policy approval date, a complete processing/subprocessor register, or a universal asset-retention guarantee. The approximate final-asset retention statement on the Urban Angles Way page is discussed in 10 — DREAM. The complete preserved source texts remain available in the source archive.

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