Emergency Services Removalists

Choose this service when you need help moving emergency services personnel. Begin with the inventory, the work required at collection and delivery, and the dates you need the service. Confirm the actual inclusions, handling responsibilities and price in a written quote.

Compare business relocation services and ADF removalist offer where that alternative matches the work. Contact the team to clarify the scope before booking. The advertised 10% offer should be confirmed with the eligibility evidence and final quote; do not assume an unstated expiry, stacking rule or reimbursement entitlement.

10% Discount for Police, Firefighters and Paramedics

Fragile Removals offers a 10% discount on all removalist services to verified Australian emergency services personnel, including police officers, firefighters, paramedics, and SES volunteers. The discount applies to local moves, interstate relocations, and storage services and is claimed by showing valid emergency services identification at the time of booking.

Who Qualifies for the Emergency Services Discount?

The discount is available to anyone who holds current or prior Australian emergency services identification.

• Police officers – AFP and all state and territory police forces

• Firefighters – Fire and Rescue NSW, CFA, DFES, QFES, MFS, and all state and territory fire services

• Paramedics and ambulance officers

• SES volunteers with valid identification

• Retired emergency services personnel with proof of prior service

How to Claim Your 10% Discount

There are no forms, codes, or pre-approvals. The process is the same regardless of which service you belong to.

Request a quote online or by calling 1800 500 584.

• Let us know you're emergency services when you book.

• Show your official service ID or employment card at the time of booking.

• Your 10% discount is applied to the final invoice.

If your partner or household member holds the emergency services ID, let us know at the quoting stage and we’ll confirm what’s needed.

Why Fragile Removals Supports Emergency Services

Police officers, firefighters, paramedics, and SES volunteers are there for all of us when it counts. At Fragile Removals, we recognise that contribution and the demands that come with it. Our 10% discount is our way of saying thank you and giving something back.

Beyond the discount, you get the same standard of care we bring to every move. Your move coordinator handles scheduling, confirms access details, and manages the logistics from packing through to placement at your new address. Whether you need a full pack-out, transport only, or storage in between, we’ll put together a quote that covers exactly what’s required.

Fragile Removals describes AFRA accreditation, more than 20 years of experience and over 50,000 completed relocations. Confirm who will perform each part of your booking, including any separately arranged specialist transport.

Emergency Services Removalist Services

The 10% discount applies across all the following services.

• Local moves. Whether you’re moving closer to your station or into a bigger place for a growing family, our crew handles the full pack, load, and unpack in a single run where possible.

• Interstate moves. Police officers accepting regional transfers, paramedics relocating for a new role, or firefighters moving interstate with their families. We coordinate interstate relocations between Sydney, Melbourne, Brisbane, Perth, Cairns, Adelaide, Canberra, and regional areas. Your move coordinator manages the timeline from packing through to delivery at the other end, so you’re not chasing logistics while managing everything else.

• Storage. If your move-in date doesn’t line up with your move-out, or you need somewhere to keep belongings while you settle into a new area, we offer short-term and long-term storage with flexible access. When you’re ready, we deliver everything to your new address.

• Packing and unpacking . Our crew does the full pack-out in one visit, room by room, and unpacks at the new place. For busy households, this means you don’t need to set aside days to manage the packing yourself.

• Speciality item transport. Items that need dedicated handling, such as pianos, large workshop equipment, or oversized furniture.

Quoting and Pricing

Every Fragile Removals quote breaks down labour hours, travel time, packing materials, and any optional extras in plain language. Your 10% emergency services discount is applied to the total, and the final figure is confirmed before your move date.

If you need an itemised invoice for employer reimbursement or salary packaging purposes, let us know at the quoting stage and we’ll format the documentation to suit.

Fit the move around duty and household commitments

Tell the coordinator about the collection and delivery dates you can attend and any limits created by your work roster. Identify who can answer questions or approve a change if you will be unavailable. Do not assume that a service discount includes an unrestricted choice of dates or a guaranteed urgent booking.

For a transfer to another location, separate your start date from the timing of household delivery. If those dates do not align, discuss packing and storage in the quotation. Keep everyday items and important records accessible until the goods arrive and the agreed setup is complete.

If a partner or another household member holds the relevant identification, raise that before booking. The offer asks the team to confirm what is needed in that situation; it does not establish automatic household eligibility. Retired personnel should likewise confirm the proof of prior service that will be accepted.

Check the invoice and discount together

Ask the team to show the quoted services, optional extras, 10% discount and final total clearly. If employer reimbursement or salary packaging documentation is needed, explain the requirements at the quoting stage. The removalist can discuss the invoice format, but the offer does not determine an employer's approval or the treatment of an expense.

Confirm any interaction with another promotion before relying on a combined saving. If the inventory, dates or service changes, ask for a revised written amount and confirmation that the eligibility evidence remains sufficient.

Make the written scope usable on moving day

Keep one current inventory and identify the destination for each item or group of cartons. Record anything travelling separately, staying behind or needing special care. Update the list if you add, remove or change items after the estimate so the crew is not working from an outdated description.

Check access at collection and delivery, including the route through the building and the distance from vehicle parking. Tell the coordinator about lifts, stairs, narrow turns, restricted hours and large items before the move. A handling plan depends on those details as well as the nominal size of the load.

Agree the order of packing, dismantling, loading, transport, unloading and any setup work. Identify the person who can answer questions at each end and confirm any fixed deadline. If the plan depends on another provider or the new premises being ready, discuss what happens if that step is delayed.

Ask for the insurance arrangements for the goods and any relevant exclusions or excess. Identify who handles a claim or complaint and keep those contact details with the booking. Read moving and storage insurance for the distinction between business cover and cover for the items being moved.

If access, timing or the requested work changes, stop and confirm the revised instructions with the responsible contact. Ask for any price or scheduling effect in writing. At handover, check the agreed placement and tasks against the inventory and raise a concern through the booking process rather than assuming it will be resolved automatically.

Use the detailed quote form to organise the load and access information. How to Choose a Good Removalist provides a checklist for comparing the written scope, responsibility and terms.